Michael Rodríguez Email & Phone Number

Santiago República Dominicana

• Assisted with SQL Server database migration to Azure using Data Migration Assistant and Azure Data Migration Service, and assisted in implementing MySQL, SQL Server, and Azure solutions.
• Developed a mobile data capture solution using Appsheet, integrating data flows with SQL to ensure seamless data management and real-time updates.
• Managed database maintenance to ensure data integrity, optimize performance, and support business operations by monitoring, troubleshooting, and performing regular updates.
• Developed KPI dashboards and reports using Power BI and Tableau, delivering real-time insights to support decision-making and enhancing sales and inventory management efficiency.
• Conducted business analysis by gathering and documenting requirements from stakeholders to align technical solutions with business goals.

Ontario, Canada

• Implemented and configured the Soti MobiControl platform across various mobile devices, addressing diverse client needs. Achieved total device control, resulting in a reduction of associated expenses by over 35%.
• Provided ongoing technical support to clients, ensuring smooth operations and maintaining high levels of client satisfaction.
• Managed multiple client relationships, delivering customized solutions that optimized mobile device performance and security.

Santo Domingo Dom.Rep.

• Analyzed business requirements and collaborated with stakeholders to implement ERP and automation solutions ensuring operational alignment.
• Collaborated on customization of the Odoo ERP system to meet client needs by developing custom modules, optimizing workflows, working on both backend and frontend, and migrating data from previous system.
• Conducted system tests, debugged issues, and supported UAT to ensure data integrity, seamless ERP integration, and smooth user adoption.
• Designed and implemented BI dashboards, KPI and reports using SSRS and Excel, providing real-time insights to support finance and sales decision-making.
• Installed and configured sales software on handheld devices, integrating with ERP systems to automate operations and increase efficiency by 40%.

Dominican Republic

Implemented and configured Softland's ERP for clients, providing tailored solutions, technical support, and user training. Worked on the integration of Softland with other ERP systems to streamline business operations. Collaborated on enhancements for the mobile billing module, improving functionality and user experience, while supporting the distribution.

Moca, Dominican Republic

• Analyzed large datasets to identify trends and develop KPIs, reports, and dashboards to support business decisions.
• Designed and implemented BI dashboards using Excel and SQL, automating reports with synchronized queries to streamline processes and enhance productivity.
• Collaborated with teams to automate sales operations using handheld devices, improving customer management and sales tracking.

Web Development And Internet Applications, Advanced Technology, Ontario College Diploma 2 Years

Activities and Societies: • Dean’s Honour List recipient for two consecutive years in recognition of outstanding academic performance. •.

Canadian Bachelor'S Degree, In Industrial Engineering (Evaluated By Wes)

Credential evaluated by World Education Services (WES) to determine Canadian equivalency of a Bachelor's degree in Industrial Engineering.

Bachelor’S Degree, Industrial Engineering, Engineer

Acquired a comprehensive knowledge base in Industrial Engineering, covering essential subjects: Statistics and Calculus, Supervision.