Michael R. Email & Phone Number

Basking Ridge, Nj, Us

1. AI-Driven Business Transformation: Delivered over $500M in savings across 4 years by leveraging AI and advanced analytics to drive business transformation within Verizon’s network organization, optimizing operational efficiency, capital allocation, energy expenses and strategic decision-making for long-term impact.2. Customer-Centric Network Performance: Developed and implemented a customer experience measure for 70M plus lines that improved satisfaction and enabled churn prediction by gauging network performance from the customer’s perspective.3. Pioneered Network Digital Twin: Led the creation of Verizon’s Network Digital Twin, a digital replica of the wireless network infrastructure that enabled advanced analytics, simulations, and AI-driven insights for strategic optimization.4. AI-Driven Network Optimization: Deployed cutting-edge AI algorithms to optimize multi billion dollar capital allocation and network performance, enhancing service quality across voice, data, and reliability sectors.5. AI Vision for Network: Currently driving the development of an integrated AI solution for Network to drive deep horizontal capabilities that can serve as the northstar for Verizon’s future AI vision in Network.6. Competitive Data Modeling Expertise: Developed predictive models using competitive data to identify competitor cell locations, anticipate customer performance across all carriers, strategically positioning Verizon’s offerings in key focus areas and sharpening market competitiveness.7. Leadership of High-Performing AI & Analytics Team: Managed a team of 400+ data scientists, engineers, and analysts, fostering a culture of innovation, collaboration, and continuous improvement that drove high employee engagement and retention.

Basking Ridge, Nj, Us

1. AI & Data Strategy Leadership**: Spearheaded high-level strategic partnerships with EVPs and SVPs, translating complex AI/ML concepts into actionable insights, driving the execution of data-driven initiatives across Verizon’s business units, and optimizing data architecture for impactful decision-making.2. Investment Optimization Excellence**: Developed advanced data science models to guide $10B in capital investments for 5G and 4G networks, ensuring data-driven decision-making in critical capital allocation and network deployment strategies.3. Enterprise-Wide Data Innovation**: Championed the integration of data assets and models across Verizon’s enterprise, fostering cross-functional collaboration to maximize business impact, accelerate value realization, and remove execution roadblocks.4. High-Impact Leadership**: Built and led high-performing data science teams, delivering transformative projects in network optimization, financial analysis, and supply chain management, while advancing competitive intelligence to strengthen Verizon’s market position.

Basking Ridge, Nj, Us

Director - 2017 - 2020Sr. Manager - 2014 - 2017Drove over $200M in capital savings as part of the 2020 transformation savings initiative.Leveraged data science models to drive over $7B in capital scenarios for 4G and 5G investments for 2021.Developed advanced models to identify investment strategies for expanding coverage and capacity investments.Led discussions with Consumer and Business teams to translate business requirements into Network modeling scenarios.Conducted extensive COVID mobility analyses using handoff/handover data and other network datasets.Led PR communications and visualizations shared with senior leadership, collaborating across multiple departments.Integrated build efficiency with planning and performance teams to refocus capacity capital spend on network capacity issues for future spending in 2019.Constructed 50+ scenarios to integrate Commercial teams into capital planning, including targeted capital spend to unify spend strategy between Network and Commercial teams.

Basking Ridge, Nj, Us

- Managed project scope definition based on business needs and customer expectations.- Led the integration of diverse vendor-developed components for the VDMS platform.- Collaborated with the product team to translate customer requirements and strategic objectives into final product design.- Devised innovative strategies for managing metadata from various content providers and planning video processing capacity.

Worldwide, Oo

Worked with fortune clients in telecom, technology and public sector companies to advise and architect new solutions.Current Role:Launch of Digital Content Distribution Platform: Helped a Fortune 10 telecommunications company in their launch of a digital media distribution product offering providing expertise around Product, Technology and Program Management

At Hertzler & George, I reduced lead time in customer acquisition and automated timesheet entries, while as a Strategy Consultant for The Virginian Pilot, I helped build competitive analysis and recommend advertising revenue strategies, and as a Teaching Assistant at William & Mary, I supported students in Information Technology and Advanced Modeling Techniques.

Round Rock, Texas, Us

I identified cost optimization opportunities and risks in EMC's Global Supply Chain, designed an environmental responsibility roadmap, developed a supply chain simulation for senior leadership, and led a benchmarking study on sustainability and environmental responsibility.

At Swiss Re-Insurance, I led teams in automating tasks to cut costs by 30%, managed critical applications, prepared performance reports, migrated applications post-merger, and collaborated with senior management on BI tool presentations and dashboard development across global offices.

In

At Covansys, I developed Java Productivity Aids to improve code tracking and efficiency. At L&T Infotech, I proposed data usage improvements for internal information management. At Polaris Lab, I worked on solving issues in Customer Database Management.

Master Of Business Administration - Mba, Strategy And Consulting

Postgraduate Diploma In Applied Data Science, Data Science

Mba, Consulting & Operations

Bachelor Of Engineering, Computer Science Engineering