Michael Ayala Email & Phone Number

San Antonio, TX, US

Charlotte, North Carolina, US

• Recruiting Manager for 16 stores and over 40 hiring managers across Northern California and Texas for IC and Management roles.
• Recruit for variable, fixed ops, and support roles: Lube Technicians, Apprentice Technicians, Service Technicians, Master Technicians, Sales Associates, Sales Managers, Service Advisors, Service Managers, Office.
• Industry/verticals: Service Technicians, Sales, Fixed Ops, Variable Ops.
• Software: SmartRecruiters (ATS), LinkedIn, LinkedIn Recruiter, Indeed seat, SharePoint, MS Word, MS PowerPoint, MS Excel, MS Teams, MS Outlook.

San Francisco, California, US

• Senior Recruiter for Director-level roles in Customer Success Group.
• Recruited for billable, high-visibility client facing roles such as: Engagement Managers, Industry Strategists, Technical Architects, Technical Consultants, Analytics Architects, Analytics Consultants.
• Assigned Lead Recruiter role on Tableau Services and CRM Analytics business units.
• Tasked with organizing operational efficiencies, recruitment processes, and interview processes.
• Led bi-weekly stakeholder recruiting meetings consisting of recruiting team, directors, hiring managers, and Vice President of Tableau Services.
• Business Units Supported: Salesforce Core Services, Tableau Services/Tableau Public Sector, CRM Analytics Services.

San Antonio, Texas, US

• Created and designed new recruiting procedures (Job applications, structured interviews, compensation strategies, onboarding processes).
• Implemented and tracked recruiting metrics (time-to-hire, time-to-fill, headcount and labor forecasting).
• Reviewed existing applicant tracking system (ATS) and built internal applicant workflows (Candidate stages, compliance documents, onboarding documents).
• Researched and recommended job advertising options and temporary staffing partners.
• Coordinated with division managers to forecast future hiring needs (Built labor forecasting dashboard).
• Qualified requirements, created and modified job descriptions, posted jobs, sourced candidates, conducted screens, coordinated interviews, negotiated offers, conducted pre-employment checks, conducted onboarding for.

Dallas, TX, US

• Qualified requirements, modified job descriptions, posted jobs, sourced candidates, conducted screens, coordinated interviews, negotiated offers, conducted onboarding for new hires.
• Coordinated with division managers to forecast future hiring needs.
• Tasked with tracking and reporting for recruitment metrics (Time-to-hire, time-to-fill, delta in New versus Replacement open roles).
• Filled 65 open positions within 5-month span with high retention rates.
• Industries/verticals: MEP, mechanical, electrical, plumbing, commercial construction, virtual design & construction (VDC), sales.
• Software: iCIMS (ATS), Indeed, LinkedIn, LinkedIn Recruiter, Excel, Word, PowerPoint, MS Teams, Outlook

Hanover, Maryland, US

• Promoted to Account Manager to spearhead the construction trades vertical for the southwest Texas market.
• Built sourcing strategies for recruiters (Boolean search strings, sourcing, referrals, long-term candidate relationships)
• Identified prospective clients through cold calling, office visits, referrals, warm leads, and networking events.
• Prospected, scheduled, and facilitated client meetings to determine current and upcoming hiring needs.
• Utilized CRM insights and analytics to track customer life cycles, build customer pipelines, and identify sales opportunities.
• Industries/verticals: Utilities, low voltage, mechanical, electrical, plumbing, commercial construction, renewables, operations & maintenance.

Hanover, Maryland, US

• Sourced, identified, screened, interviewed, conducted reference checks, and represented candidates for high-volume and technical roles.
• Conducted intake meetings with managers, qualified requirements, posted jobs, negotiated offers, initiated onboarding paperwork.
• Built candidate pipelines for current and future hiring needs.
• Industries/verticals supported: Commercial construction, engineering, construction management, electrical, plumbing, mechanical, general contractors, trades contractors.
• Software: Salesforce CRM/ATS, MS Teams, Zoom, Excel, Word, Outlook.

Bloomington, Illinois, US

• Developed financial services and risk management proposals for clients.
• Generated over $540,000 of new-business premium for agency within a 10-month time frame.
• Passed state exams and obtained Property and Casualty (P&C) license and Life and Health licenses.
• Developed cross-selling experience by understanding gaps in customers insurance needs and effectively wrote and sold over 300 policies.

Arlington, Virginia, US

• Served overseas in Operation Enduring Freedom (Afghanistan) from 2011-2012.
• Conducted 120 missions as a team member of PRT Khost and was responsible for the protection of Civil Affairs, Agricultural Development, Engineering, and US Civilian team members.
• Medals, decorations, campaign ribbons received: Afghanistan Campaign Medal with campaign star, Army commendation medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal.