Benefits Consultants and Corporate Benefits Administration Team•Process all mail and distribute to appropriate parties•Reconcile accounting units’ Monthly General Ledger•Process incoming 401k and Cash Balance Qualified Domestic Relation Orders•Assign and track incoming Verification of Benefits and Social Security inquiries•Reconcile Corporate Expense Reports for Benefits Manager and Benefits Consultants•Arrange monthly, weekly Staff Meetings•Maintain Benefits Manager’s schedule•Order all supplies for department•Coordinate new Team Member and Contractor on-boarding and off-boarding

Support Marketing Manager and Marketing Team•Schedule and coordinate weekly Staff and Management Team meetings•Review and reconcile Monthly General Ledger •Coordinate all team functions•Order all supplies for department•Created and maintained Monthly Customer Satisfaction reporting

Work effectively with Loan Originators to ensure loan files are submitted and processed within Underwriting guidelines•Proactively communicate and follow up with Title Companies, Appraisers and Centralized Processors •Attend closings•Provide superior customer service to borrowers and Loan Originators•Communicate with borrowers to collect required follow-up documentation