Michaela Bacon Email and Phone Number

Patient registration in the Endoscopy department. Taking patient information, banding them, completing insurance verifications and prepping for next day’s surgeries.

Taking orders online, over the phone and in person. Answering phones, restocking supplies, cleaning, opening and closing store/restaurant, working POS system, etc

Behavioral analysis of children with autism spectrum disorder. Duties include data collection, working with children and families in home on behavioral issues and learning basic skills.

As a sleep coach here at Regional Home Care, I am responsible for patient outreach. I set up tasks and orders for patients supplies for for their CPAP or oxygen devices, and help them meet their insurance guidelines for usage.

Guiding customers through issues with their ordersArranging deliveriesDispatch:guiding drivers to locations they are having trouble finding, open communication with the drivers about escalated customers, damaged items from suppliers, etc.Worked alongside our warehouse leads to create OSHA approved safety SOPS for the entire building, as a member of our safety committee.In the short time I worked there, I had created 2 SOPs for tasks my team has to complete such as carrier billing and other logistics-based tasks, all which were approved by corporate.I was the top performing rep in the office every quarter

Administrating pretests before patients see the doctor like visual field tests, OCT, dilating patients, pressure tests etc.Pulling vision and medical insurance eligibilityOptical sales