Digital Services Manager
Current
Jan 2021 - Present
AeroLeads people directory · profile
Michaela Baker Email & Phone Number
Digital Services Manager
at
Mid and South Essex NHS Foundation Trust
1 work email found
@mse.nhs.uk
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Services Manager
Location
Southend-On-Sea, England, United Kingdom
Who is Michaela Baker? Overview
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Quick answer
Michaela Baker is listed as Digital Services Manager at Mid and South Essex NHS Foundation Trust, based in Southend-On-Sea, England, United Kingdom. AeroLeads shows a work email signal at mse.nhs.uk and a matched LinkedIn profile for Michaela Baker.
Michaela Baker previously worked as Project and change specalist at Mid And South Essex Nhs Foundation Trust and Business Analyst - Applications Management at Southend On Sea Borough Council. Michaela Baker studied at Barnsbury School For Girls.
Company email context
Email format at Mid and South Essex NHS Foundation Trust
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{first}.{last}@mse.nhs.uk
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AeroLeads found 1 current-domain work email signal for Michaela Baker. Compare company email patterns before reaching out.
Profile bio
About Michaela Baker
Michaela has over 15 years experience working within ICT. Having started her IT career working within Corporate Applications, CRM and Corporate Document systems (Civica, EDRMs) before moving to the Service Desk as the Supervisor managing a team of over 10 people, supporting a customer base of over 2,500. Formally working within the Customer Service Centre for a leading unitary authority; Southend on Sea Borough Council and Thomson Holidays customer service has always been at the forefront of her career.Currently responsible for both 1st, 2nd line engineers and the Asset Management team serving a customer base of over 15,000, incorporating a remote working team focusing on Agile/Remote Working across the MSE Trust, ensuring the correct tools and training are delivered to our customers.
Listed skills include Change Management, Business Process Improvement, Management, Team Management, and 13 others.
Current workplace
Michaela Baker's current company
Company context helps verify the profile and gives searchers a useful next step.
Mid And South Essex Nhs Foundation Trust
AeroLeads page
9 roles · 18 years
Michaela Baker work experience
A career timeline built from the work history available for this profile.
Project And Change Specalist
Business Analyst - Applications Management
Southend On Sea Borough Council
Jun 2005 - Jan 2021
Process Manager
Southend On Sea Borough Council
Responsible for writing and implementing processes and procedures within the icy department. Change management, incident and major incident management, access management and further ITIL processes. Presenting to management team and implementing throughout the department. Chair of CAB as change manager
Aug 2016 - Jun 2020
Supervisor - Service Desk And Field Services
Southend On Sea Borough Council
Supervising the ICT service desk and a team of 10 technicians on 1st and 2nd line IT support. I have successfully implemented a IVR on the service desk reducing calls from 4000 to 2,000 per month. I also implemented a in house developed self service integrating with our current IT system, reducing outstanding service desk tickets from 350 per month to an.
Jul 2013 - Aug 2016
Information Technology Service Desk Team Lead
Southend On Sea Borough Council
Jul 2013 - Aug 2016
Assistant Manager
Thomson Holidays
May 2000 - Apr 2006
Assistant Manager
Jun 2002 - Jun 2005
2 education records
Michaela Baker education
Education record
Barnsbury School For Girls
Education record
North London College
FAQ
Frequently asked questions about Michaela Baker
Quick answers generated from the profile data available on this page.
What company does Michaela Baker work for?
Michaela Baker works for Mid and South Essex NHS Foundation Trust.
What is Michaela Baker's role at Mid and South Essex NHS Foundation Trust?
Michaela Baker is listed as Digital Services Manager at Mid and South Essex NHS Foundation Trust.
What is Michaela Baker's email address?
AeroLeads has found 1 work email signal at @mse.nhs.uk for Michaela Baker at Mid and South Essex NHS Foundation Trust.
Where is Michaela Baker based?
Michaela Baker is based in Southend-On-Sea, England, United Kingdom while working with Mid and South Essex NHS Foundation Trust.
What companies has Michaela Baker worked for?
Michaela Baker has worked for Mid And South Essex Nhs Foundation Trust, Southend On Sea Borough Council, Thomson Holidays, and Tui Travel Plc.
How can I contact Michaela Baker?
You can use AeroLeads to view verified contact signals for Michaela Baker at Mid and South Essex NHS Foundation Trust, including work email, phone, and LinkedIn data when available.
What schools did Michaela Baker attend?
Michaela Baker studied at Barnsbury School For Girls.
What skills is Michaela Baker known for?
Michaela Baker is listed with skills including Change Management, Business Process Improvement, Management, Team Management, Project Management, Project Delivery, Customer Service, and Performance Management.
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