Michaela Balazova Email and Phone Number

- managing multi-brand software-led contracts in the UKI Market, contract life cycle management- helping with basic contract preparation, preparing contract registration, ordering, billing, invoicing and other end-to-end transactions- contract reconciliation & financial control- improving contract performance & reporting remaining payment obligations- revenue reporting, supporting business controls & audit - helping process transformation and processes standardization- involvement in transformation & testing of database for contracts storage- collaborating with various lines of business including Accounting departments, Sales departments and finance departments at IBM

- leading a squad of 15 members, working in SAP environment- supporting: monthly and quarterly closings, audits- managing workload – preparing priority lists for the squad and solving ad hoc issues and escalations- leading interlocks with aligned functions - attending interlocks with business partners- driving agile practices such as stand ups, retrospective, social contract, wall of work

distribution of the work in the team, pre-sales support for the business partners- responsibility for administrative support, communication with foreign branch office, preparation of business projects, collaboration with pricing department

pre-sales support for the business partners- responsibility for administrative support, communication with foreign branch office, preparation of business projects, collaboration with pricing department

preparing and giving private lessons of English to teenagers

assisting in processing of collected data, talking to clients, helping clients to fill in the questionnaire

sorting correspondence, managing official documentation