Michaela Black Email & Phone Number

London, Gb

London, Greater London, United Kingdom

 Switchboard - using Cisco and telephone handsetsHandling emails and face-to-face queriesReminding of upcoming meetings and making sure guests are provided with the correct access to meeting rooms in each department.Preparing passes with the correct access for internal and external guests/employees.Professionally meeting and greeting very senior managers and their guestsOrganising and booking catering for corporate lunches; raising purchase orders and preparing invoicesAssisting with the preparation of all necessary paper work for meetingsFacilitating with guest/contractor/delivery access Booking taxis and arranging couriers, sorting and delivering post, managing and ordering stationaryAssisting the Facilities department by filling and taking action on building maintenance issuesWriting monthly reports for Health & Safety RecordAssisting in fire evacuations (Trained Fire Marshall)As a senior member of the team I took responsibility of training all new starters and temporary covers by taking them through all the procedures and monitoring and providing feedback of their performance in the roleEnsuring data protection and making sure all information is kept secure and in line with GDPR.

London, United Kingdom

• Diary management, arranging appointments with both internal and external parties, ensuring best utilisation of time• Managing incoming emails and taking action where necessary, highlighting important issues for attention• Organising flights, accommodation, venue bookings, refreshments and itineraries for meetings where required• Preparation of requested documentation for meetings, sourced from relevant contacts in the business• Meeting and greeting of all visitors in advance of meetings• Dealing with any administration requests that may arise• Taking short hand notes in meetings with the client and Director • Managing the full reception process at all times, including the telephone system, meeting rooms, post.• Working in a reception team.• Arranging monthly staff lunches and breakfasts for the as well as assisting him with ad hoc requests where necessary• Cash (collect, control and bank deposit)• Raising invoices through Xero/ Sage Software• Keeping accurate and confidential records

London, United Kingdom

• Front of House• Meet and greet patients • Made and cancelled appointments using SOE software programme• Opening and closing of the practice• Answering Phones• Ordering and replenishing stock• Data input• Dealing with couriers and deliveries• Making Refreshments • Organising the dairy for all colleges• Taking payments and cashing up.• Printing, scanning and filing.• Working with Microsoft, Excel and Outlook• Booking transportation.

London, United Kingdom

• Location: Selfridges• Impeccable customer service • Dealing with customers face to face and telephone interaction • Meeting my own personal target as well as the counter• Prompting prestigious events with PR team• Maximizing sales• Concentrating on AUS and A£• Admin work for the whole team when my manager is not present.