I manage the finance departments in UK and US offices reporting directly to the directors of the company. • Managing accounts payable and accounts receivable – monthly updates with CEO• Monthly review of trial balance• Develop and maintain branch P&L information to branch managers• Establishing clear KPI's to track performance of the business • Producing Cash Flow forecasts • Establishing clear KPI's to track performance of the business • Producing various costs analysis (e.g. travel, entertainment, professional fees etc.)• Managing all aspects of VAT; submit quarterly returns to HMRC and issue payments• Assisting with producing Year End accounts and annual audit• Tracking, monitoring and analysing revenue streams for several departments in UK and US entities• Supervision of preparation of client invoices for expenses and other rechargeable items• Supervision of the cash management and bank account administration & reconciliation• Analysing overheads; managed to cut administration costs by 30%• Debtors – manage debtors fully (provide feedback/recommend any payment plans – legal implementation)• Posting Journals, Prepayments & accruals• Maintaining fixed asset register and depreciation

Responsible for source data capture of multiple sage ledgers over three business entitiesTasks include:- Bookkeeping, invoicing, auditing, purchasing- Maintain all suppliers' invoice records, statements and correspondence; resolving any discrepancies- Preparing and posting of sales invoices accurately and maintenance of sales ledger- maintenance of accounts payable, credit control- Setting up bank payment runs- Deal with the FX trades- Update daily bank balances; supplier payments and customer receipts allocation- Inter Company Balances. Agree Inter Company Balances; investigate and resolve all differences- Produce financial management reports- Assist with the preparation of year end accounts - Continuously manage all aspects of VAT, coordinating quarterly VAT returns with external chartered accountant- Quarterly update performance statistics and cash flow forecasts - Allocate time sheets with payroll and upload into SAGE- Process staff expenses and advise on the treatment of items in line with company policy- Posting and reconciling all company credit cards expense and petty cashLiaise with the group finance teams and third parties (e.g. suppliers, HMRC etc.) as necessaryAssist with ad-hoc queries and liaise with managers and colleagues to resolve any issues that ariseHold the budget for routine stationery and office supplies, using procurement to ensure that the Company achieves value for money at all times.

- Deliver great customer service and maintaining customer satisfaction- Offer to customer alternatives to various products and other assistance as required- Keep the shop floor tidy and presentable for customers at all times

- Checked and recorded daily sales figures for 20 retail units and submitted via email and SMS to General Manager/ Unit Managers- Balanced previous day takings & prepared for Security collection- Deposit of all secured cash bags with Loomis- Reconciled day to day trade figures- Scrutinised all entered data on cash-up documents; controlled, tracked and investigated discrepancies when they occurred - Followed and implemented new procedures as and when they arise- Check Coin Centre float and daily balance - Check coin order and audited at the end of the day- Established, maintained and implemented the storage of vital documents- Managed the day to day operations in the cash office- Managed the delivery and collection of up to £15k in change for 20 business units

- Developed and demonstrated excellent customer service skills in a busy, competitive environment- Motivated the team to strive for an excellence and high quality performance by leading by example. This resulted in improved customer service quality from 60% to 98% as reported by a Mystery Shopper reports- Ensured that the group was working efficiently and in unity by motivating all members of staff, resulting in achieving top performance EBIDTA award as one of the best UK airport SSP units in 2011.- Created task schedules and processes of daily work- Prepared staff rotas in Kronos - Delegated responsibilities to the team, giving feedback and assisting with queries- Provided training to new starters to equip them with ample knowledge of the product, thus endorsing their ability to achieve maximum sales- Coordinated in recording time cards of employees and planning their work schedules- Handled cash transactions accurately and operated tills floats efficiently - Sale preparations – tills locations, sale floats- Ensured takings are process correctly at the end of each cashing up- Thoroughly investigated till Overs and Shorts - Collaborated on frequent basis with assistant manager and line manager to discuss sale figures, targets, promotions, progress of the team members, faulty equipments, stock orders, shortage of stock and other business matters- Ran 'start of the day' and 'end of the day' internal software depending on the shift