Michaela Calvert Email & Phone Number

Colorado Springs, Colorado, United States

• Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction. • Build effective partnerships with other internal teams to move project through all phases of the development process. • Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies • Establish baseline requirements and manage change control throughout the development process. • Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform.

Colorado Springs, Colorado, United States

• Diagnose patient oral diseases using a troubleshooting methodology and applying critical thinking• Interface with patients of all temperaments as well as individuals with mental disorders• Manage a high patient count, up to 14-16, in a day• Utilize various medical software to conduct patient visits and treatments

Monument, Colorado, United States

• Ensured quality customer service by resolving customer conflicts in an efficient and equitable manner• Managed teams of 3 to 12 employees• Track employee operations, food service procedures, and general housekeeping for safe operating conditions and to facilitate excellent customer service and completed and regulatory requirements• Accounted for daily sales amounting to an average of $4,000 a day in the form of cash, debit, and credit