Michaela Calvert Email & Phone Number

Colorado Springs, Colorado, United States

• Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
• Build effective partnerships with other internal teams to move project through all phases of the development process.
• Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies
• Establish baseline requirements and manage change control throughout the development process.
• Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform.

Colorado Springs, Colorado, United States

• Diagnose patient oral diseases using a troubleshooting methodology and applying critical thinking
• Interface with patients of all temperaments as well as individuals with mental disorders
• Manage a high patient count, up to 14-16, in a day
• Utilize various medical software to conduct patient visits and treatments

Monument, Colorado, United States

• Ensured quality customer service by resolving customer conflicts in an efficient and equitable manner
• Managed teams of 3 to 12 employees
• Track employee operations, food service procedures, and general housekeeping for safe operating conditions and to facilitate excellent customer service and completed and regulatory requirements
• Accounted for daily sales amounting to an average of $4,000 a day in the form of cash, debit, and credit