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@mheducation.com
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Michaela Cavanaugh is listed as Sales Specialist Manager at McGraw-Hill Education, a with 5458 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at mheducation.com and a matched LinkedIn profile for Michaela Cavanaugh.
Michaela Cavanaugh previously worked as Supervisor at Mcgraw-Hill Education and Team Lead at Mcgraw-Hill Education. Michaela Cavanaugh holds Bachelors In Business Management, Business Administration And Management, General, Graduate from Devry University.
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Financially savvy, internal and external customer experience-oriented Sales Support Manager with a passion to provide excellent service. Possesses strong leadership skills in supporting, developing, and motivating personnel to continuously help improve our company’s overall goal.Areas of Expertise:• Large team management• Goals & objectives development and management• Large initiative scoping and planning • Microsoft Office Applications• Salesforce• Oracle
Listed skills include Academic Publishing, Textbooks, Educational Technology, Microsoft Office, and 17 others.
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Greater Chicago Area
Manage 19 support personnel providing support to our Sales Field. Maintain daily, weekly, and monthly production and KPI reports. Handle escalated customer issues at the request of Sales Representatives.
Burr Ridge, Il
• Managed 26 support personnel providing support to our Sales Field• Maintained daily, weekly, and monthly production and KPI reports• Implemented new staff training processes and worked one on one with staff on career advancements• Handled escalated customer issues at the request of Sales Representatives• Successfully boosted team moral to help exceeds our goals for 3 years in a row. Increased rep usage of my team from 38% to 75% within 4 years
• Assisted Sales Correspondents in finding the best possible resolution when difficulties or complications arose to help meet their 24 hour turnaround service level agreement • Took lead and created teams of Sales Correspondents to assist in the completion of special projects• Processed customer requests for preview copies and quotes of textbooks for possible adoption• Participated in the CSOM- Sales Support Alignment BPM (Business Project Management)
Burr Ridge, Il
• Provided support to the Ohio Sales Representatives for Glencoe to help achieve their goals• Processed customer requests for preview copies and quotes of textbooks for possible adoption• Knowledge of all Glencoe and Macmillan products• Assisted other team members with projects
Burr Ridge, Il
Provide support to the Engineering and Computer Science Editorial Department. Support 2 Publishers and 5 Developmental Editors. Assist in performing of unit processes, such as meeting setup, travel arrangements, and calendaring. Expert knowledge of company specific databases. Responsible for all communication with freelancers, authors, and customer contacts. Coordinate review panels for pre-contractual and contractual text books. Maintain and order office supplies for department. Created marketing materials for National Sales Meetings.
Other employees you can reach at mheducation.com. View company contacts for 5458 employees →
Raúl Alejandro Guzmán Rivas
Colleague at Mcgraw-Hill EducationTlalnepantla, México, Mexico
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PC
Patty Chen
Colleague at Mcgraw-Hill EducationTaipei City, Taiwan, Province Of China
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Peg Meidell
Colleague at Mcgraw-Hill EducationLa Grange, Illinois, United States
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Morwenna Crago
Colleague at Mcgraw-Hill EducationLondon, England, United Kingdom
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Lara Whitefield
Colleague at Mcgraw-Hill EducationPortland, Oregon, United States
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Marek Frankiewicz
Colleague at Mcgraw-Hill EducationRed Oak, Texas, United States
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Amanda Brown
Colleague at Mcgraw-Hill EducationFort Lauderdale, Florida, United States
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Lynne Askin-Roush
Colleague at Mcgraw-Hill EducationSt Cloud, Florida, United States
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EV
Eva Ventureira Lomas
Colleague at Mcgraw-Hill EducationGreater Madrid Metropolitan Area, Spain
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CS
Caitlin Smith
Colleague at Mcgraw-Hill EducationColumbus, Ohio Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Michaela Cavanaugh works for McGraw-Hill Education.
Michaela Cavanaugh is listed as Sales Specialist Manager at McGraw-Hill Education.
AeroLeads has found 1 work email signal at @mheducation.com for Michaela Cavanaugh at McGraw-Hill Education.
Michaela Cavanaugh is based in Greater Chicago Area, United States while working with McGraw-Hill Education.
Michaela Cavanaugh has worked for Mcgraw-Hill Education.
Michaela Cavanaugh's colleagues at McGraw-Hill Education include Raúl Alejandro Guzmán Rivas, Patty Chen, Peg Meidell, Morwenna Crago, and Lara Whitefield.
You can use AeroLeads to view verified contact signals for Michaela Cavanaugh at McGraw-Hill Education, including work email, phone, and LinkedIn data when available.
Michaela Cavanaugh holds Bachelors In Business Management, Business Administration And Management, General, Graduate from Devry University.
Michaela Cavanaugh is listed with skills including Academic Publishing, Textbooks, Educational Technology, Microsoft Office, Online Publishing, Publishing, Team Leadership, and Content Development.
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