Michaela Cox Email & Phone Number

United Kingdom

Within my current role I am responsible for creating and executing my area business plan. I do this by utilising the created strategies and playbooks, to develop my own strategy. I then discover and drive new business opportunities, directly with end users then convert, via our sales channel partner network. I work in collaboration across multiple stakeholders both internally and externally, to ensure the conversion of sale is to Draeger products and services, along with building our product market share and brand reputation within the industry.

United Kingdom

I was responsible for building a full proposition and customer journey map on all opportunities and lead these to a win. I develop new business acquisition across a defined list of targets, working collaboratively across the business to support the realisation of our new business strategy and to brilliantly represent our customer value proposition.

National

I was responsible for the delivery of strong sales and gross profit growth from nominated Key Account customers. With every Key Account I also manage a successful implementation of contract roll outs by offering the correct support levels to our Account Management team across the UK. I manage and develop the relationship with key decision makers, whilst understanding the need to maximise net profitability.

In my previous role I was the Arco technical specialist for hazard wear clothing. One of my career highlights within this role was developing the Arco ladies hi-visibility clothing range, which I am proud to say was my project that I developed for Arco. Within this role I supported all colleagues and customers, to help identify the correct level of protection against the Hazard in question.

Sheffield, United Kingdom

As an account manager I made regular and scheduled face to face customer appointments within my territory base of 200 customers. I prepare, maintain and update a customer call cycle and diary plan in line with the regional sales strategy. I gain an understanding of the customer’s business by researching them and conducting site surveys, this then enables me to target the relevant areas with the appropriate products and services whilst building a proactive relationship with the customer.

Nottingham, United Kingdom

Within this role I was responsible to sell safety products and services to existing and new customers. This also involves up-selling and increasing the basket of spends. I make regular and scheduled outbound telephone calls to various contacts within my territory database. I gain an understanding of the customer’s business/company; this then enables me to target the relevant areas with the appropriate products and services whilst building a relationship with the customer. I then manage my diary and time to act upon these sales opportunities and close these off and make a profitable sale. I manage an organised diary of scheduled calls including appointments daily and ensure I have excellent coverage of my area and consistently hit my targets.

Hull, United Kingdom

This role involved taking ownership and dealing with customer queries and requests for information, seeing them through to completion. Managing customer expectations and providing excellent levels of customer service always. Dealing with inbound sales enquiries, issues and complaints promptly and accurately. Arranging quotations within set parameters for the customers.Also promoting products in cross – sell and up sell also converting and closing orders following enquiries at every opportunity.

Hull, United Kingdom

Hull