Providing complex HR support for MSFT employees on immigration processes and requirementsCoordinating the end-to-end new work permit process between candidates and immigration vendors

Process HR-related transactions, troubleshoot data and tool issues, and perform special projects and data audits as neededEnsure quality data entry completed within SLA depending on priority & complexityWorking in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policiesRecommend solutions to process failings and contribute to the continuous improvement… Show more Process HR-related transactions, troubleshoot data and tool issues, and perform special projects and data audits as neededEnsure quality data entry completed within SLA depending on priority & complexityWorking in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policiesRecommend solutions to process failings and contribute to the continuous improvement processIndependently respondsto complex internal and/or external partner issues, advocating for the partner/customer, and influences the decision making on deliverables.Provide customer support by working with internal partners or customers worldwide, to answer questions and resolve transaction problems. Able to independently resolve exceptions by using discretionParticipate in implementation of new business policies and processes. Participates in process redesign and recommends changes to the existing process by using independent judgment and discretion, resulting in improved operational efficiencyMaintain up-to-date Knowledge Base content on policies, procedures & FAQs and share the gained knowledge and experienceContinuously strive to gain customer satisfaction and minimize complaints on the delivery of HR Operations Services Show less

Responsibility for benefits, LOA and payroll operations in the region.Partnering with the functional operation for implementation of the processes in the region.Ability to understand Benefits and Payroll policy and processes and ensure that 100% policy and process are adhered.Ability to interpret policies and make decisions working with COE teams on the scenarios which is raised as an exception to policy.Responsible for ensuring that countries in the region are compliant with… Show more Responsibility for benefits, LOA and payroll operations in the region.Partnering with the functional operation for implementation of the processes in the region.Ability to understand Benefits and Payroll policy and processes and ensure that 100% policy and process are adhered.Ability to interpret policies and make decisions working with COE teams on the scenarios which is raised as an exception to policy.Responsible for ensuring that countries in the region are compliant with laws and practices.Responsible for ensuring all related audits are conducted at the appropriate time as defined by the local law. To manage and engage benefits and payroll service partners who support processes for Microsoft in the region. Prepare dashboard and scorecard to effectively measure service partner performance.Ensure process and operating procedure documentation is effective and in place at all times and operate business continuity and disaster recovery plans are established and maintained Continuously identify areas of process improvement and future investment to drive efficiency and improved employee experience (e.g. more relevant self-service content, streamlined processes, etc.) to implement changes and enhancements as appropriate Act as a point of issue escalation and work with functional operation and relevant process players to arrive at a resolution.Ensure HR Data integrity and compliance through accurate management of records.Ensure knowledge management of HR processes through proper documentation of processes and policies in the region. Responsible for driving standardization and continuous improvement in area of responsibility.Accountable for Data Privacy and securityContinuously strive to gain customer satisfaction and minimize complaints on the delivery of HR Operations Services Show less

Driving HR Operations scorecard and monthly metrics resultsResponsibility for HR Control & Compliance in the Czech RepublicClose cooperation with Finance, LCA, external legal attorneys, ProcurementComplex HR Operations agenda for Czech subsidiary – onboarding of new hires, benefits agenda, documentation, internal policies, payroll preparation, HR data maintenance, reporting, related budgeting, Employee Performance Review Administration, legal agenda, etc.

Responsible for contract preparation for Premier customers and partners, coordination with validation team and LCAPreparing Premier Deal in MS tool Compass, coordination with TAMs and Account managersResponsible for expense sheets for Services Lead, team and HR LeadCreating PO for HR department, organizing onboarding, admin tasks

Assistant to MEC Lead and the teamAdministration support for PFE manager in CEEAdministrative support to the Lead and the team, manage team calendar, organize team meetings and events, department filing system, ordering, biling labortracking, coordinate travel activities, logistics, plane tickets, hotels, cars booking, visaCoordinating work for Mobility team, work and time monitoring, preparing of materials for billing (Clarify, Axis), cross charge, MEA travel project… Show more Assistant to MEC Lead and the teamAdministration support for PFE manager in CEEAdministrative support to the Lead and the team, manage team calendar, organize team meetings and events, department filing system, ordering, biling labortracking, coordinate travel activities, logistics, plane tickets, hotels, cars booking, visaCoordinating work for Mobility team, work and time monitoring, preparing of materials for billing (Clarify, Axis), cross charge, MEA travel project monitoringAdministration support for PFE manager in CEE, updating Premier Services catalogue, organizing events for the team Show less

Team secretary- support to 35 audit assistant, responsibility for daily office operating services (email, faxes, scan, phone calls, transporting, etc.), organizing meetings, editing and polishing reports, help with travel arrangements, data input into databases and their respective upkeep, responsibility for department supplies (e.g. stationary, furniture, office equipment, etc.), archiving for documents, responsibility for adapting process for new resources in department… Show more Team secretary- support to 35 audit assistant, responsibility for daily office operating services (email, faxes, scan, phone calls, transporting, etc.), organizing meetings, editing and polishing reports, help with travel arrangements, data input into databases and their respective upkeep, responsibility for department supplies (e.g. stationary, furniture, office equipment, etc.), archiving for documents, responsibility for adapting process for new resources in department administration, cooperation with other departments. Show less