Michaela Dudrow Email & Phone Number

Washington Dc-Baltimore Area

- Operationalized projects and processes falling between Challenger’s two product lines by managing the deliveries of various product launches while maintaining legal & IP requirements.- Owned the management of Challenger’s in-language user experience by overseeing vendor relations and supporting 60+ translation projects and deliverables.- Supported the maintenance of assets for internal teams by ensuring well-managed materials; enabling the team to execute engagements effectively and at scale.- Led the Product team as Scrum Master, overseeing Agile processes and managing workflows in Jira, while developing documentation in Confluence to support project execution and ensure timely delivery.

- Managed a platform to drive client engagement while reinforcing efficiencies in existing processes.Reduced expenses by $185K by developing and executing a new translation approach.- Collaborated with 20+ internal and external cross-functional teams to improve UX and program objectives.

Remote

- Supported the deployment of new client-facing technology solutions, allowing increased capacity for the digital team’s work volume and project timelines.- Led projects during a transition to a new client LMS, demonstrating exceptional project management skills.

Waco, Texas Area

- Updated and managed the tutoring system by implementing virtual strategies to guard employee safety.- Led effective weekly training of incoming new hires to ensure a strong and efficient team. - Led 20+ meetings with the tutoring team to present updated policies and procedures.

Waco, Texas Area

- Led 25+ students through various mathematics courses and materials. Clear communication and patience were given to each student with tutoring sessions tailored to their specific needs.

Waco, Texas, United States

- Established the process for the Darling Holiday Gift Guide and helped raise over $15,000.- Assisted with the design and layout of the five Darling Holiday Gift Guide website pages.- Communicated and coordinated with 200+ business partnerships in regard to the Holiday Gift Guide.

Richardson, Texas, United States

- Displayed an aptitude to rapidly learn new information and practices in the real estate industry. - Supported and assisted in client relation activities and processes while supporting contract operations.- Efficiently used time management and clear communication to keep daily functions running efficiently.

Waco, Texas, United States

- Designed, updated, and increased engagement for the Baylor Line Foundation's Facebook account. - Created engaging content by corresponding with and interviewing 10+ Baylor students and alumni. - Collaborated with the creative team to amplify the Baylor Line Foundation’s social media presence.

Dallas/Fort Worth Area

- Established a process to organize, update, and scan 1,500+ HR documents to ensure easy access to staff. - Worked under the director of human resources and assisted in given tasks on time.

Tyler, Texas Area

- Improved my adaptability and creativity by leading campers in a high-paced, active environment. - Effectively and efficiently used time management and clear communication to maintain program functions.