Michaela Dutton Email & Phone Number

Shohola, Pennsylvania, United States

Pennsylvania, United States

Moscow, Pennsylvania, United States

Lake Region Center

• Recruited new students from the surrounding community for the college’s Lake Region Center by attending college fairs, events, campus visits, etc. and contacting prospects using EMP and Jenzebar programs demonstrating.
• Assisted prospective and enrolled students with completing FAFSA applications including the Master Promissory Note, Entrance Loan Counseling, and the verification form if required.
• Served as an Academic Advisor who is responsible for meeting with and registering students for courses by following their degree curriculum guide, working with advisees who have account balances, and working with.

• Participated in applicant recruitment, interviews, and small/large group interview evaluations.
• Completed campus rounds of all residence halls while on duty.
• Responded to incidents appropriately by providing directions to Resident Assistants, and documenting all situations in detailed and organized incident reports.
• Oversaw a staff of ten Resident Assistants in an upperclassman building.
• Led weekly staff meetings and addressed staff issues as they arose demonstrating conflict resolution skills.
• Oversaw all Facilities Requests, programming, and duty scheduling for the residence hall and completed administrative work for the Officer of Residential Life as it arose demonstrating flexibility and organization.

• Developed and promoted educational and social building programs to foster community engagement.
• Established rapport with 140 residents by remaining accessible, resolving conflicts, enforcing college policies, and completing administrative duties (incident reports, duty logs, etc.).
• Exhibited the expectations of the college as outlined in the Community Living Guide.
• Selected as a Lead Resident Assistant for the 2017-2018 school year and participated in applicant interviews, evaluations, and staff selection processes.

Reading, PA

• Operated the front desk by checking books in and out of the library system and processing holds and interlibrary loans.
• Assisted students and faculty in locating books, journals, and other reference materials and performed duties such as re-shelving books for the functionality of the library.

Chester, PA

• Summer internship in Delcora sewer authority's customer service department completed during the summer of 2015 and 2016.
• Monitored delinquent accounts and notified customers via shut-off notices.
• Processed bill payments and set up payment programs for costumers with demonstrated need.
• Performed various office duties such as answering phones, closing out the register, and completing data entry.

Master Of Science - Ms, Secondary Education And Teaching

Bachelor Of Arts - Ba, Co-Majors In Criminology And International Relations, Alumni Class Of 2018

Activities and Societies: Secretary of Environmental Campus Outreach, Criminal Justice Society, Alternative Spring Break