Michaela Gibson Email & Phone Number

London, GB

London, GB

London, GB

Hamilton HM19, BM

Working across the Aspen Transformation projects of:~ UK Target Operating Model~ Operational Resilience~ Data Governance & Regulatory Reporting~ COVID-19 Business Continuity Planning Member of the Aspen Inclusion Advocates - part of the global Aspen Cultural Transformation programme working to increase inclusion and diversity across all areas of the Aspen.

Hamilton, Bermuda, BM

Diversity & Inclusion Manager responsible for all D&I activities in the UK and supporting Global D&I strategic initiatives:- Development and implementation of the UK D&I plan- D&I budget management- Management of UK Focus Groups- Coordination of all UK colleague resource groups- Management of all D & I events, partnerships and sponsorships- Internal.

Legacy Catlin workstream lead for Culture responsible for global workshops, manager training, communications and stakeholder management ensuring that the best parts of both cultures moved forward into the new company. I was also part of the Due Diligence team prior to the integration responsible for the document upload and storage of all legacy Catlin files.

• Reporting directly to the Chief of Staff responsible for:
• Global Executive Committee Meetings and Reporting
• Board and MI Reporting,
• CEO Office Budgeting,
• Events Management,
• Staff Management, Development and Training,

• Internally promoted from my business systems training role at Catlin to the newly created position of IT Service Improvement Manager, the primary focus of which was to increase the standard of first and second line.
• Coaching, developing and motivating direct reports including recruitment and selection; training and development; manpower planning; reviewing and appraising staff performance; addressing staff grievance and.
• Creation and management of the Continual Service Improvement Plan (CSIP) Management and development of the IT Admin function
• Provision of a central service for managing, analysing, performing trend analysis and reporting for all key IT MIS, e.g. KPIs and SLAs.
• Assistance with the maintenance and tracking of IT Asset Information and Audit and regulatory improvements Key Achievements: increase in business satisfaction with the Service Desk and Support offerings, successful.

Training lead for the Catlin Wellington integration project responsible for the planning, design and implementation of the training on all Catlin's bespoke insurance systems for ex-Wellington staff. Key Achievement: successful training of all 300+ ex-Wellington staff within the required 3 month time period..

Zurich, CH

Short term contract providing training and one to one support to UK Client Fund Managers on their new bespoke CRM system as part of a business process redesign project. This was for the Private Banking teams based in London and Manchester.Key Achievement: successful training of all staff in the Manchester office in a two day time period

Business Training and Support Consultant responsible for the design and delivery of in-house training and support on Catlin's bespoke insurance systems including training needs analysis and all technical documentation.This role involved UK and international travel to Catlin offices including Scotland, Germany and the US and the training of all levels of.

London, GB

Senior Trainer on the Project Magellan team with overall responsibility for the training rollout program - covering training needs analysis, design and delivery, and business support for CONCERT. This was Aon's bespoke risk placement system which took the risk placement process from paper based to an online system based around job roles. This was a major.

A year travelling around the world. I based my trip around visiting the historical/ WW2 sites of the River Kwai in Northern Thailand, Changi in Singapore and Pearl Harbour and my travels also included Malaysia, Java, Australia, New Zealand and Fiji.

Sydney, NSW, AU

Online Learning Designer responsible for the design and creation of online training modules for the Australian Stock Exchange Online Share Registry system. This was part of a business process redesign project.Key Achievement: Completion of the project goal of creating all the required web pages within the 3 month time period

Chiyoda-ku, Tokyo, JP

• IT Training and Business Support Manager responsible for a team of 4 people delivering all IT training and 2nd line support to Front, Middle and Back office staff.Key Achievements:
• Successful migration training of all 200 users from Microsoft Office 4.3 and Microsoft Windows 3.1 to Microsoft Windows NT and Microsoft Office ’97
• Successful Y2K compliance of all business Excel spreadsheets

Ba History And Politics, Political Science And Government

Msc Globalisation Of Politics, & International Political Economy