Michaela Gilbert Email & Phone Number

Katy, TX, US

-Responsible for implementing, renewing and maintenance of client data on the benefits administration platform.-Acquire details concerning the client's business structure, benefit offerings, open enrollment timeframe and employee demographic and enrollment data from account managers for case builds.-Review benefit plan and policy specifications to.

Bellevue, WA, US

-Worked as part of a benefits management and administration team, with primary focus on platformcase build technology implementation and enrollment for small and mid-sized groups-Built current and open enrollment plans utilizing online benefit enrollment platforms, such as EmployeeNavigator and Selerix-Consolidated and input spreadsheet data with group.

Wentzville, MO, US

Partnered with North Star Insurance Advisers and required carriers for final expense life insurancetelesales as an independent insurance agent.

Lubbock, TX, US

-Ensured accuracy and completeness of information on purchase orders either received from thecustomer service department or imported from customers’ purchasing portals and acknowledged validpurchase order requests-Cross referenced and reported price or item discrepancies on purchase orders, the company’s orderforms and order processing system, and customer.

Cairo, Cairo, EG

-Assigned as a Sales Support/Customer Service Representative on the Rodan and Fields contract-Answered calls and responded to emails related to customer questions about account management,orders & billing, compensation & compliance and technical assistance-Transferred non-sales related calls, inquiries and requests to our product specialists.

Licensed Agent in the Medicare Sales Department-Appointed as a licensed Medicare Telesales Agent for United Healthcare-Assessed the individualized health care needs for eligible Medicare consumers/members-Provided specific Medicare health plan recommendations and selections-Compared health policy costs, answered questions, and provided a thorough analysis.

Race Express was a courier company that also handled road side assistance and vehicle towing.-Dispatched online orders to couriers utilizing courier tracking software-Provided customer service to clients, and entered and tracked the completion of their orders-Updated employee records and time sheets, and processed payroll through ADP-Created and submitted.

Certificate, Full-Stack Software Engineering

Bachelor’S Degree, General Studies

Associate, Chemistry