Michaela Halliwell Email & Phone Number

API Management: Overseeing the entire lifecycle of our APIs, which includes consulting, integrations, development portal, partnerships, marketplace, and ongoing management.Power BI Embedded Reporting: Leading the integration and management of our Power BI embedded reporting tools, including providing direct SQL injection access to reporting as needed.Platform Services: Managing and enhancing our platform services to meet the evolving needs of our users.Partnerships and Marketplace: Developing and maintaining strategic partnerships to enhance our marketplace offerings and drive growth.Data Strategy: Collaborating with cross-functional teams to define and implement a robust data strategy that supports our business objectives.Credentials and Identity Management: Overseeing the secure management of user credentials and identity setups to ensure compliance with industry standards and best practices.

I managed data strategy, product analytics, content management, and API documentation and partnership portal. My role involved driving operational efficiency and aligning technical capabilities with business goals to deliver exceptional value to users and partners.

I oversaw all product UX copy, PMM work, and technical writing, specifically for API documentation, product development, support articles, and marketing copy. I led a team of instructional designers, content writers, and technical writers, ensuring high-quality, user-centric content that aligned with business objectives and enhanced the overall user experience.

Austin, Texas Metropolitan Area

I created and maintained comprehensive API documentation, designed a developer portal, and developed an API strategy from scratch. My role involved producing high-quality technical content, collaborating with developers, and ensuring consistent and accurate documentation to enhance the developer experience and support product integration.

Austin, Texas Area

I migrated old API documentation to a new portal and format, hardcoding the new portal myself using docs-as-code. My role involved ensuring seamless documentation transitions and improving the developer experience through enhanced and updated technical content.

Clearwater, Fl

Assuring the quality of all content development, video animation, graphics, script creation and functionality of SaaS tools, products & services.

Clearwater, Fl