Michaela Hess Email and Phone Number

-Assisted with Learn to Row programs, summer field trips, other outreach groups, recreational rowing practices, and boathouse organization and cleanup. Athlete's ages ranged from 6-18 years old with experience levels ranging from zero experience to high school rowing

-Developed a youth Climate Ambassador program, researched similar programs/materials, drafted job descriptions and program timelines, developed program application and student permission form, created idea box of potential student projects, wrote article for local newspaper about the program, compiled contact information for local elected officials, conducted outreach to local high schools, acted as liaison between Ambassador applicants and MOVCA members

-Student worker for academic years 2020-2021 and 2021-2022-Provided accommodations related services and materials to students with documented disabilities, supported academic integrity by monitoring the testing lounge while students with documented disabilities took exams in a distraction-reduced setting, reported any suspicious activity, maintained the confidentiality of students

-Seasonal worker for winter holiday seasons 2019, 2020, and 2021-Welcomed customers, directed customers by escorting them to racks and counters, provided information and offered suggestions and opinions on products, processed payments, processed returns and exchanges, maintained in stock and presentable condition in assigned areas, ensured high levels of customer satisfaction through excellent sales and service

-Took orders from and served food and beverages to patrons, performed consistent check-ins with patrons to ensure satisfaction, prepared salads and soup, greeted, seated, and thanked customers

-Performed routine and semi-skilled maintenance functions such as custodial/housekeeping functions, clerical duties, various tasks at income-producing facilities at the state park, and tasks at state campground

-Summer worker for Summers of 2019 and 2020-Provided golf balls, tees, and towels to club members, filled divots and water buckets on range, kept range, short game, and putting green clean and orderly, washed golf carts

-Student worker for Spring semester 2018 and academic year 2019-2020-Supervised center and enforced guidelines, assisted students in creating appointments, completed general office duties as assigned

-Greeted customers, checked out and bagged groceries, processed payment, conditioned aisles, and assisted customers