Michaela Irwin personal email
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As a dynamic and adaptable professional, I bring a unique blend of administrative expertise, operational management, and customer service excellence to every role I undertake. With over a decade of experience spanning industries such as legal services, real estate, corporate operations, and customer-facing roles, I thrive at the intersection of organizational efficiency and people-centric solutions.Currently serving as the Internal Operations Manager at UtilliCo, I specialize in streamlining processes, managing cross-functional teams, and supporting executive leadership. My role extends to IT strategy implementation, vendor negotiations, and driving collaboration between departments to enhance productivity and innovation.Previously, I honed my skills in legal administration and client relations, working with prominent attorneys to ensure seamless office operations and exemplary client service. My background also includes real estate transaction management, where I developed marketing strategies and oversaw critical documentation, ensuring compliance and satisfaction for all parties involved.Adept at learning new technologies, I am proficient in tools such as Microsoft Office Suite, ProLaw, NetDocs, Zoom, and other platforms critical to modern business operations. Whether coordinating special projects, managing complex schedules, or fostering positive client experiences, I am committed to delivering high-quality results with a proactive and professional approach.📍 Based in St. Louis, MO, I am always eager to connect with professionals who share a passion for operational excellence, leadership, and growth-driven strategies. Let’s collaborate to build better systems, stronger teams, and lasting success!Core Competencies:Strategic Operations & Workflow ManagementExecutive Support & Project CoordinationLegal and Real Estate AdministrationCustomer Service ExcellenceTechnology Integration & TroubleshootingLet’s connect and grow together!
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Internal Operations ManagerUtillico Mar 2023 - PresentCreve Coeur, MoDevelop and implement strategies to ensure efficient and effective office operationsProvide administrative support to executive C-Suite team and serve as liaison between the executive team and other departments Negotiate contracts and monitor and analyze vendor performance Develop and implement IT strategies and policies Collaborate with business line leaders to understand their operational needs Coordinate training programs to enhance employee skills and knowledge Develop and implement inventory management policies and procedures Manage calendars, schedule meetings, and arrange travel Coordinate and assist with special projects and reports Oversee maintenance and repairs of office equipment and facilities -
HairstylistNurture Salon And Spa Jul 2014 - Nov 2024South Boston, MaUp and coming stylist looking to build clientele.
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Legal Administrative AssistantPaule, Camazine & Blumenthal P.C. Feb 2022 - Feb 2023Clayton, Missouri, United StatesAssistant to highly regarded and sought-after Elder Law Attorney Provided administrative and organizational support including but not limited to entering time into firm’s time keeping system, phone reception, mail assembly and distribution Provided intake of client information, confidentiality agreements, filing, and scanning Exhibit strong customer service dealing with clients and General Counsel with the handling of highly sensitive and confidential information Assisted attorney and paralegals with specialized tasks and projects Prepared and reviewed documentation and general correspondence Coordinated attorneys schedule by making appointments, reservations, and initial consultations
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HairstylistBlown Away Blow Dry Bar Jan 2015 - Feb 2022Clayton, Missouri, United StatesProvided quality customer service, while maintaining the highest standard of professionalism and decorum Recommend and thoroughly explain our loyalty program to new and existing clientele Answer and manage multiple inbound calls while minimizing wait times, resolving customer concerns and encouraging customer retention Demonstrated creative artistry and technical skill in executing a full range of hair services -
Executive Administrative Assistant Office ManagerVoorhees Family Law, Llc & Portica Real Estate, Llc Jul 2016 - Jun 2017Clayton, Missouri, United StatesLaw OfficeProvided administrative support to attorneys and paralegals Created and Maintained databases containing confidential client profiles Served as a point of contact for all clients through verbal and written communication Arranged and assembled paperwork for meetings and consultations with potential and current clients Prepared detailed, accurate, and timely monthly billing statements Real Estate Facilitated real estate transactions by acting as a liaison between agents and buyers/sellers to ensure a positive experience for both parties Evaluated residential sale contracts for completeness in contingency, deadlines, and closing date Supervised requests for inspections, lien letters, insurance quotes, and boundary surveysAdministered the completion of files prior to closing to ensure all documents are accurate and concluded Marketed agents through social media platforms, flyers, and signage necessary for exposure
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Management AssistantEnterprise Rent-A-Car Jun 2007 - Mar 2013Boston, MaAccount Representative Boston, MAFunctioned as the primary corporate liaison between Enterprise and Safety Insurance Managed Accounts-Payable, Accounts Receivable, and insurance files to expedite and secure payments from Enterprise to Safety Insurance Utilized a team environment approach to prioritize the concerns of rental branches, Enterprise customers, and Safety adjusters to address concerns in a timely and professional manner Trained new Enterprise and Safety Insurance employees on policies and software Created cost effective business relationship between Enterprise and Safety Insurance Management Assistant Executed outside sales and marketing calls to develop new client accounts, while sustaining existing relationships Demonstrated ability to successfully multi-task in a fast paced environment Successfully completed corporate training workshops and examinations -
Management AssistantEnterprise Rent-A-Car Jun 2007 - Aug 2009Responsible for managing fleet inventory on a daily basis as well as executing outside sales and marketing to new and existing clientele.
Michaela Irwin Skills
Michaela Irwin Education Details
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Empire Beauty School-BostonCosmetology/Cosmetologist, General -
Fashion Merchandising -
Parkway South High School
Frequently Asked Questions about Michaela Irwin
What company does Michaela Irwin work for?
Michaela Irwin works for Utillico
What is Michaela Irwin's role at the current company?
Michaela Irwin's current role is Operations Professional.
What is Michaela Irwin's email address?
Michaela Irwin's email address is mi****@****hoo.com
What schools did Michaela Irwin attend?
Michaela Irwin attended Empire Beauty School-Boston, Southeast Missouri State University, Parkway South High School.
What skills is Michaela Irwin known for?
Michaela Irwin has skills like Customer Service, Prioritize Workload, Accounts Receivable, Liaison, Problem Solving, Multi Tasking.
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