Michaela Kwan Email & Phone Number

Toronto, Ontario, Canada

Greater Toronto Area, Canada

Efficiently handled the document workflow for a law firmAssisted with incoming client requests and issues at a law firmProcessed over 100 mail pieces and scanning jobs per day to the client’s high standard whilst maintaining client relationsDigitized over 20,000 pages of client documentation

Greater Toronto Area, Canada

Supported store management stocking and organizing the store to maintain a pristine interior and drive product salesDrives sales through engagement of customers, suggestive selling, and sharing product knowledgeResolved any possible conflict with active listening and problem-solving skills

Toronto, Ontario, Canada

Design social media graphics for Instagram and LinkedInDesign printed brand material for the in-person conferenceAssist in the management of a student-run conference with over 50 concurrent attendees

Led team members and solely managed the store when on-callAssisted over 100 customers per shift in a fast-paced environmentProcessed payments by totalling purchases, processing checks, cash, and store or other credit and debit cards through the store’s POS systemMentored new team members on POS system operation, customer service, and product preparation