Prioritizes patient care and effectively communicating with staff while attending to incoming calls and other specific job tasks. Efficiently checks patients in and out by verifying registration information, collecting payments, providing all appointment instructions, processing paperwork and uploading into patient charts, and faxing out any requested documentation. Maintains a full, updated schedule by communicating daily with patients to confirm, re-schedule, or set up new appointments. Immediately processes referrals and online inquiries for new patients and makes it a priority to contact new patients the day of to establish care. Promptly submits insurance pre-authorizations and hospital scheduling packages for all requested surgeries and in-office procedures. Retains accurate patient records and insurance correspondence for all billing and medical purposes.

Started as a level two assistant and was promoted to a level three supervisor in early November 2017. Processes payroll, corrects errors, and documents any time report problems. Assesses employee applications, submits hiring proposals, and helps employees complete their I-9's and other hiring paperwork in a timely manner. Administers and conducts student and non-student orientation sessions as well as other training for all new employees. Tracks employee attendance and makes adjustments to employee schedules to better suit their needs. Assists office with customer service needs, prioritizing guest experience and support. Works closely with other coworkers to ensure the office always runs smoothly and efficiently.

Creates a friendly and inviting work environment while attending to specific job tasks, especially customer needs and requests. Efficiently processes cash and credit card transactions within busy, fast-paced work environments. Takes part in preparing, cooking, serving and storing food items while making cleanliness and sanitation of dishware and other materials a top priority. Works together with team members to clean, sanitize, and maintain the visual appearance of the restaurants in an efficient and timely manner before, during, and after hours.

Courteously greets customers and determines their individual needs and concerns regarding a particular product or service. Identifies and provides knowledge about specific merchandise or service to customers as well as responds quickly and resourcefully to customer requests and concerns. Explains the uses and advantages of merchandise to customers and recommends products based on individual customer needs. Efficiently processes transactions within busy, fast- paced retail environments; Operates cash registers, scanners and computers to itemize and total customer purchases; collects payments and makes change for cash transactions. Assists in display of merchandise and maintains visual appearance of store before, during and after store hours.