Michaela Lloyd Email & Phone Number

Studley

• I work with external customers and the internal teams with regards the distribution of pallets, managing pallet stock, KPI reporting and general customer service escalations. I manage the data team which consists of 5.
• Managing the data team’s holiday requests, PDRs/Appraisals, well-being and career progression
• Responsible for escalations and customer complaints
• Responsible for new customer implementation in SAP and Sales team support
• Customer contract/pricing implementation
• Optimising/developing the tools and processes used by customers and the team

I was responsible for Club front of house and background administration  Cash handling and End of Day cash books and Stock ordering and management  Supported a sales team with various admin and marketing tasks  Face to face and telephone customer service

Slovak Republic

Issued invoices, delivery / packing lists and dealt with orders  Managed inbound / outbound shipments and liaised with forwarding agencies  Dealt with customer queries and issues

Bachelor Of Business Administration (Bba), Public Administration

Business And Economy Degree, Business And Economy

Activities and Societies: Volleyball team