Michaela Moerman Email & Phone Number

South Moravian Region, Czechia

Czechia

• Developing and maintaining data pipelines
• Designing visualization data models and creating dashboards

Prague, The Capital, Czech Republic

• Developing and maintaining data pipelines
• Designing visualization data models and creating dashboards
• Collaborating on machine learning projects and ad hoc analysis
• Training and supporting team members across departments

London, United Kingdom

Prague, The Capital, Czech Republic

• Keboola Connection takes care of:
• Data extraction, cleaning, warehousing, enrichment
• Agile deployment of data science applications
• Automation of tasks in marketing, operations, etc. My role within Keboola includes:
• Sales: searching for new business opportunities, meeting potential clients and presenting the solution
• Project Management: PoC and project scoping, managing and coordinating complex implementation projects

Budapest

• Management of all operations in Czech Republic and Slovakia, back-office operations in Romania, account management of customers in Georgia and Serbia
• Back-office activities: translations, preparation of sales/education materials, recruitment
• Marketing and lead management: ads set up (Google AdWords, Sklik, Facebook Ads, LinkedIn ads), blog post writing, lead qualification, discovery and conversion
• Customer success and account management: business strategy consultations, CRM software implementation, education and training for c-level people as well as end-users
• Partnerships and events: negotiation with potential partners, preparation and execution for Internet & Mobile World expo

Hlavní Město Praha, Česká Republika

• Ensuring accurate, consistent and timely data maintenance
• Ensuring data integrity for key deadlines
• Use of HR tools and systems to appropriately document and complete assigned work
• Execution of HR processes and transaction according to SLA
• Building relationships with other team members or departments in order to facilitate the support for processes

Hlavní Město Praha, Česká Republika

• Daily handling of assigned customer cases
• Documentation in Salesforce.com of all customer communication and solution for the case
• Become a technical expert on Socialbakers’ products to successfully respond to all customersupport and user issues
• Participation in weekly meetings to help improve processes and point out support cases that arereoccurring, suggesting solutions
• Written and verbal communication with clients, sales team and engineering to solve any issues

Master'S Degree, Digital Humanities

Bachelor'S Degree, International Area Studies