Who is Michaela Mung Lim? Overview
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Quick answer
Michaela Mung Lim is listed as Technical Solutions Manager at Boast, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Michaela Mung Lim.
Michaela Mung Lim previously worked as Technical Integrations Engineer at Edmentum and Client Operations Manager at Edmentum. Michaela Mung Lim holds Bachelor'S Degree from Central Washington University.
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Email format at Boast
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Boast
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Profile bio
About Michaela Mung Lim
Technical Integrations Engineer with 5+ years of experience using data to inform and drive sustainable client solutions. Highly skilled in project management, integration services, and cross-functional collaboration on high-level project. I am seeking to leverage my technical skills to drive innovation, collaborate to achieve shared goals, and deliver impactful products on a large scale.◄◄Connect with me on LinkedIn to discuss job opportunities.You can also reach me here:✉munglimmich@gmail.com☏808.590.9651
Current workplace
Michaela Mung Lim's current company
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7 roles
Michaela Mung Lim work experience
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Technical Integrations Engineer
Current- Built the logic for complex, high-customized integrations scaled for accounts of $20,000+- Worked closely with product managers to create an automation platform resulting in higher data viability for the top 1% of districts.- Created SQL, LTI and REST API documentation, which increased rate of renewal by 9%- Improved average time to delivery for all.
May 2023 - Present
Client Operations Manager
Jul 2021 - Oct 2024
Client Operations Manager
- Managed all system integration efforts between client systems and the Apex Learning/Edmentum platform- Performed complex troubleshooting and escalations when needed to drive long-term incident resolution- Expanded existing impactful relationships with clients leading to an increased retention rate of 24%
May 2021 - Oct 2024
Client Operations Specialist
- Received, cleaned and prepped client data using Excel to drive compensation data models across different business sectors.- Diagnosed and escalated support tickets using Salesforce and Jira- Participated in beta-testing for an AI data ingestion tool, which exponentially increased team productivity by over 10%
Apr 2018 - Jun 2020
Business Architect Intern ► Data Analysis ♦ Cloud-Based Services ♦ Researching
IBM is a global technology and innovation company headquartered in Armonk, NY.I joined IBM as a Business Architect Intern where my primary responsibility encompassed researching IBM Watson Cloud Services and its use within universities, investigating potential roles for Watson in universities and libraries, and implementing research to create technology.
Apr 2017 - Jun 2017
Student Assistant►Government Publications, Maps & Microforms Department
Central Washington University is an institution that educates students from all corners of the state. In 2014, I was selected as the Student Assistant to oversee Government Publications, Maps & Microforms Department at the Brooks Library.My contributions included but not limited to:✓Assisting library patrons with book searches, and gathering research.
Jan 2014 - Jun 2017
1 education record
Michaela Mung Lim education
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Central Washington University
FAQ
Frequently asked questions about Michaela Mung Lim
Quick answers generated from the profile data available on this page.
What company does Michaela Mung Lim work for?
Michaela Mung Lim works for Boast.
What is Michaela Mung Lim's role at Boast?
Michaela Mung Lim is listed as Technical Solutions Manager at Boast.
Where is Michaela Mung Lim based?
Michaela Mung Lim is based in Calgary, Alberta, Canada while working with Boast.
What companies has Michaela Mung Lim worked for?
Michaela Mung Lim has worked for Boast, Edmentum, Apex Learning, Payscale, Inc., and Ibm.
How can I contact Michaela Mung Lim?
You can use AeroLeads to view verified contact signals for Michaela Mung Lim at Boast, including work email, phone, and LinkedIn data when available.
What schools did Michaela Mung Lim attend?
Michaela Mung Lim holds Bachelor'S Degree from Central Washington University.
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