Michaela Lay Email & Phone Number

Texas, United States

Addison, Texas, United States

Solely managed a high-performing retail location with $500,000+ monthly sales. Supervised a team of 25, including hiring, training, scheduling, and payroll. Oversaw shipping, inventory, and loss prevention processes, achieving a 12.9% sales increase over projections. Coordinated with area management to ensure operational alignment and success.

Flower Mound, Texas, United States

Directed all facets of HR for a 46-employee biomedical company, including recruiting, salary negotiations, and onboarding. Developed and implemented company-wide policies and procedures, ensuring compliance with regulations. Oversaw payroll, benefits administration, and performance reviews, ensuring accuracy and efficiency. Prepared executive-level.

Delivered excellent customer service, managing scheduling, billing, and record-keeping for patients. Maintained accurate documentation and facilitated internal and external communications. Provided administrative support to medical staff, streamlining daily operations.

Dallas, Texas, United States

Played a leadership role in the grand opening of a luxury dining establishment, requiring fast on-the-jobtraining and coordinating other personnelEnsured correct order outcomes and able to modify upon request while in a fast-paced, high-pressure environmentFirst cook in the kitchen to learn every station, increasing overall utility within the.

Dallas, Texas, United States

Part of the opening of the hotel, requiring quick adaptation to unfamiliar processes andhigh-performance expectations from day oneRegularly expected to coordinate and prepare personnel for hundreds of customers with minimalstaffing availabilityAs sole manager in the kitchen, responsible for inventory, department budget, and maintaining.

Dallas, Texas, United States

Assisted customers in understanding and/or selecting Apple devicesRequired to be familiar with specs of the full spread of Apple productsSpecially selected for assisting logistics team with inventory management due to organizational skills