Michaela Petříková

Michaela Petříková Email and Phone Number

Project Manager at Webwings s.r.o. @ Webwings s.r.o.
brno, jihomoravsky kraj, czechia
Michaela Petříková's Location
Brno, South Moravia, Czechia, Czech Republic
Michaela Petříková's Contact Details

Michaela Petříková work email

Michaela Petříková personal email

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About Michaela Petříková

Michaela Petříková is a Project Manager at Webwings s.r.o. at Webwings s.r.o.. She is proficient in Polish and English.

Michaela Petříková's Current Company Details
Webwings s.r.o.

Webwings S.R.O.

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Project Manager at Webwings s.r.o.
brno, jihomoravsky kraj, czechia
Website:
webwings.cz
Employees:
5
Michaela Petříková Work Experience Details
  • Webwings S.R.O.
    Project Manager
    Webwings S.R.O. Oct 2021 - Present
    Brno, South Moravia, Czechia
    View
  • Anakatech - Scratch Games And Slot Software
    Customer Support Agent With Czech And English
    Anakatech - Scratch Games And Slot Software Nov 2019 - Jun 2021
    Bulgaria
    Answering to customer queries about online casino accounts, scratch cards and slot games and troubleshooting mainly through live chat and email.
    View
  • Zebra Technologies
    Contract Services Representative
    Zebra Technologies Mar 2018 - Oct 2019
    District Brno-City, Czech Republic
    End to end processing of contract orders for repairs of bar code scanners and printers – ensuring orders meet bookable criteria, clarifying business exceptions, working with customer to resolve any disputes, system data entry, acknowledging and invoicing the orders. Communication with customers and resolving issues. As additional responsibility revision of work instructions.
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  • Bluelink International Cz
    Crm Advisor For Air France, Klm And Delta Airlines
    Bluelink International Cz Dec 2016 - Aug 2017
    Prague, The Capital, Czech Republic
    Agent of help desk for both trade partners and regular end customers. Daily work withAmadeus GDS, identification of problems and their solving. Applying of procedures bothstandard (ticket changes, adding and issuing of ancillary services, special requests suchas baggage, pets, wheelchairs, unaccompanied minors, extra seats) and exceptional(name corrections, irregularities, double bookings, visa denials, medical cases). Communication with CZ/SK market about waivers and exceptions, reporting of tickets. Coaching of colleagues, quality evaluations both on site and offline from record.
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  • Telus International Europe
    Crm Advisor
    Telus International Europe Dec 2015 - Nov 2016
    Sofia, Bulgaria
    Communication with trade partners and customers:Providing informationProblem solvingProcessing requests in Amadeus GDSCreating of new bookings, adding ancillary servicesClassification of requests and forwarding to other departments
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  • Docplanner.Com
    Junior User Advocate
    Docplanner.Com Aug 2015 - Nov 2015
    Warsaw, Masovian District, Poland
    As User Advocate my role is to: - investigate and resolve issues that are reported by users such as requests for account support, malfunctions in online calendars and reports of potentially abusive content- respond to user inquiries with high quality, speed, empathy and accuracy- gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Znamylekar.cz- create or find interesting health related content for Znamylekar.cz Facebook page and administrate it- translate texts of emails, mobile app and regulations from english to czech
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  • Horizont - Penzion Pro Seniory
    Specialist On Activities For Seniors In Day Care Center
    Horizont - Penzion Pro Seniory Apr 2014 - Jul 2015
    Na Vrchmezí 8, Praha - Suchdol
    Creation of activities, mostly remembrance training and full assistance for seniors with Alzheimer´s disease in day care center.
  • Domov Svaté Rodiny - Domov Pro Osoby S Mentálním Postižením
    Direct Care Staff
    Domov Svaté Rodiny - Domov Pro Osoby S Mentálním Postižením May 2012 - Aug 2013
    Praha - Liboc
    Direct care for five female clients with medium and severe mental retardation, including managing hygiene, catering, program.

Michaela Petříková Education Details

Frequently Asked Questions about Michaela Petříková

What company does Michaela Petříková work for?

Michaela Petříková works for Webwings S.r.o.

What is Michaela Petříková's role at the current company?

Michaela Petříková's current role is Project Manager at Webwings s.r.o..

What is Michaela Petříková's email address?

Michaela Petříková's email address is pe****@****ings.cz

What schools did Michaela Petříková attend?

Michaela Petříková attended Masaryk University Brno, Vyšší Odborná Škola Sociálně Právní.

Who are Michaela Petříková's colleagues?

Michaela Petříková's colleagues are Jan Valušek, Martin Laštovica, Alzbeta Mozisova, Michael Havlík, Jiří Musil.

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