Michaela Price Email & Phone Number

Dallas, Texas, United States

Plano, Texas, United States

• Led a team of 5 within our newly established property damage claims department.• Investigated and processed up to 30 property damage claims at a time, as well as, acquired the necessary information from inbound and outbound contacts to identify the root cause of the damage(s). • Performed data collection and analysis on property damage type, cause, and cost to determine Peloton's delivery performance metrics. • Created SOPs for multiple departments (Delivery Claims, Member… Show more • Led a team of 5 within our newly established property damage claims department.• Investigated and processed up to 30 property damage claims at a time, as well as, acquired the necessary information from inbound and outbound contacts to identify the root cause of the damage(s). • Performed data collection and analysis on property damage type, cause, and cost to determine Peloton's delivery performance metrics. • Created SOPs for multiple departments (Delivery Claims, Member Support, and Field Operations) in regards to property damage claims. • Created legal documents for property damage claim reimbursements.• Managed 20-30 inbound calls per day from Peloton delivery teams and Member Support to assist with any issues that may arise.• Optimized delivery routes and tracked delivery efficiency for all US and Canadian markets by regularly reviewing appointment scheduling systems and correcting issues by proactively communicating with delivery teams and members to minimize appointment issues. Show less

New Braunfels, Texas, United States

• Responsible for development, implementation, coordination and oversight of activities for residents in Assisted Living.• Created the monthly activity calendar for the entire senior living facility.• Cultivate and lead residents in exercise, other activities to work their body and mind, and manage events and entertainment.

Dallas, Texas

• Take resting and exercise blood pressures• Monitor patient EKGs• Instruct patients on their workout protocols and stretches

College Station, Texas, United States

• Created customized workout plans for clients and coached them one-on-one through these workouts.

College Station, Texas, United States