Assistant Manager - Site Services
CurrentThe returned traveller quarantine program established by the State Government of Victoria.Key Responsibilities:• Provide senior leadership, management and coordination of all activities within the hotel quarantine program.• Oversee day-to-day operations of the accommodation site, including infection and prevention control, the local operating procedures, security, safety, and infrastructure requirements.• Deal with complex situations daily and resolve or escalate as… Show more The returned traveller quarantine program established by the State Government of Victoria.Key Responsibilities:• Provide senior leadership, management and coordination of all activities within the hotel quarantine program.• Oversee day-to-day operations of the accommodation site, including infection and prevention control, the local operating procedures, security, safety, and infrastructure requirements.• Deal with complex situations daily and resolve or escalate as required.• Provide leadership to the Operations Coordinator and Operations Support Officer to ensure high quality logistics, luggage and delivery services, and a safe environment for all.• Provide oversight and leadership for the implementation and delivery of local operating procedures, emergency management plans, including the oversight of monitoring infrastructure, quality assurance and compliance policies and procedures. • Provide team direction, coaching and support to Operations Coordinator and Operations Support Officers staff.• Provide direction and guidance to a team including induction, training, coaching and development to manage staff in meeting performance goals.• Work with CQV staff, authorised officers, medical staff and other government staff, as well as hotel staff site to ensure the safety, security and compliance of staff and visitors• Provide supervision and monitoring to ensure that all required departmental standards for mandatory quarantine are met. • Maintain a safe environment for returning travellers and community members who are required to enter a compulsory or voluntary period of quarantine at the accommodation site.• Communicate risk and risk-related concepts in an effective and empathetic manner to maintain social distancing measures, hygiene practices, and other activities relevant to infection prevention and control processes. • Contribute to a safe and healthy working environment, consistent with OH&S policy, procedures and legislation. Show less