Michaela Rybova, Cxac Email and Phone Number
Customer Experience enthusiast with a background in data analysis, market research, customer insights, account management and workshop facilitation. My passion lies in creating exceptional customer experiences and listening to what your customers and users have to say about your products and services.
-
Cx ExpertČeská Spořitelna May 2023 - PresentHlavní Město Praha, Česko -
Account ManagerLeadspicker Aug 2022 - Apr 2023Prague, CzechiaOur business is to grow yours. We search the depths of the internet to identify cutting-edge solutions yet undiscovered.t- Account management for SalesBooster and StartupScout projects -
Customer Experience ConsultantClientology Institute Apr 2020 - Aug 2022Prague, Czech RepublicOur mission is to turn your customers into your fans, who thus become the most efficient salesforce. - Customer Journey mapping workshops- Design sprints facilitation- Facilitation and coordination of various CX related projects - Customer Insights -
Customer Insights ConsultantNielsen Feb 2018 - Apr 2020Prague, The Capital, Czech Republic- Different qualitative and quantitative projects for various clients, both retailers and manufacturers side, but also clients outside the FMCG business such as banking, automotive etc. - End-to-end execution of research projects using different qualitative and quantitative methods and tools such as online questionnaires, online blogs, f2f interviews, focus groups, assisted shopping etc. - Syndicated studies and multi-country projects -
Client LiaisonNielsen Nov 2015 - Feb 2018Prague, The Capital, Czech Republic- Responsibility for operations related tasks from our premium clients, communication with clients about specific, technical and database oriented tasks and projects and their execution - Coordinating internal and external projects related to the client's portfolio, multi-country projects - Process improvement projects, client meetings, regular processes related to both customer service and operations departments,...
-
Event Organizer, Bartender, Waitress, HostessCafé Premiere, Wayback Lounge Mar 2014 - May 2015Rotterdam Area, NetherlandsLiving abroad
-
External SpecialistAkt Plastikarska Technologie Cechy, Spol. S R.O. Oct 2013 - Nov 2014District Jablonec Nad Nisou, Czech RepublicEmployee satisfaction survey: End-to-end realization of employee satisfaction survey - questionnaires distribution, data analysis, detailed research report, presentation of results and recommendations to the company management, additional interviews with employees and their processing and evaluation -
AssistantBlack Mountain 2013 - 2014Okres Liberec, Česká RepublikaAdministration of e-shop and facebook page, customer orders processing, communication with customers
Michaela Rybova, Cxac Education Details
-
Sociology & Social Anthropology -
Gymnázium A Sošpg JeronýmovaGeneral Education
Frequently Asked Questions about Michaela Rybova, Cxac
What company does Michaela Rybova, Cxac work for?
Michaela Rybova, Cxac works for Česká Spořitelna
What is Michaela Rybova, Cxac's role at the current company?
Michaela Rybova, Cxac's current role is Certified Customer Experience Professional I Česká spořitelna.
What schools did Michaela Rybova, Cxac attend?
Michaela Rybova, Cxac attended Charles University In Prague, Gymnázium A Sošpg Jeronýmova.
Who are Michaela Rybova, Cxac's colleagues?
Michaela Rybova, Cxac's colleagues are Eva Česneková, Lucie Eichlerova, Jana Komárková, Hana Dulínková, Vladěna Novotná, Petra Sehnálková, Lenka Holečková.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial