Michaela Smith Email & Phone Number

Princeton, Tx, Us

Richardson, Texas, United States

• Oversee day-to-day activities, including the driving range, golf lessons, events, and retail operations. • Ensure the facility is clean, safe, and well-maintained. • Monitor and manage inventory for equipment, supplies, and merchandise. • Handle scheduling and coordination of staff shifts to ensure adequate coverage. • Provide excellent service to all guests, addressing inquiries and resolving complaints promptly. • Support customers in booking lessons, using facilities, and purchasing equipment. • Act as an ambassador for The Golf Ranch, promoting services, events, and memberships. • Assist in hiring, training, and mentoring staff to maintain high service standards. • Lead team meetings to communicate goals, updates, and feedback. • Evaluate staff performance and provide constructive feedback. Event Coordination • Plan and execute events, such as golf clinics, tournaments, and community outreach programs. • Coordinate logistics, including registration, setup, and communication with participants. • Handle cash management, process transactions, and maintain accurate financial records. • Assist with budgeting and financial reporting to management. • Identify opportunities for revenue growth and cost efficiency. • Enforce safety protocols and ensure the facility complies with all regulations. • Respond to emergencies and incidents promptly, documenting and reporting as required.

Frisco, Texas, United States

· Responsible for supervising and coordinating the demand for caddies at the golf course on a daily basis.· Ensure smooth team operations.· Talent acquisition, onboarding, staff development, forecasting and maintaining staffing level as well as ensuring proper billing and payroll for clients and independent contractors. . · Promoted guest confidence, loyalty, and retention by training staff on elevated customer service strategies and standards

Frisco, Texas, United States

· Built high-performing teams across multiple departments, promoting cross-functional collaboration to achieve targeted goals · Managed all financial responsibilities, including payroll processing, accounts payable, accounts receivable, and budget development · Promoted guest confidence, loyalty, and retention by training staff on elevated customer service strategies and standards · Oversaw the management and maintenance of the entire property, including clubhouse grounds, landscaping, and course upkeep

Mckinney, Texas, United States

· Drove bottom-line profitability by increasing revenue by 10% year over year while maintaining payroll and COGs below budget · Cultivated relationships and built rapport with vendors to source quality retail products and negotiate F&B supply costs · Executed meticulously detailed parties, weddings, and business meetings according to the specifications of each client · Implemented operational procedures focused on enhancing guest satisfaction, reducing overhead costs, and promoting teamwork

Associate Of Arts - Aa, Music Business Management

I finished my associates degree and earned a certificate in Music Business Management.

Education record