Michaela Těteková Email and Phone Number

- technical and admin support during virtual trainings, online platforms: ZOOM, WebEx, Adobe Connect, MS Teams* communication with engagements managers. facilitators and students from all around the world (main language English)* making sure that we all have correct details (date, time zone, platform, etc.), needed materials and links for the trainings*sending trainings invitations incl. important information for the students* making sure that everything goes smoothly during the… Show more - technical and admin support during virtual trainings, online platforms: ZOOM, WebEx, Adobe Connect, MS Teams* communication with engagements managers. facilitators and students from all around the world (main language English)* making sure that we all have correct details (date, time zone, platform, etc.), needed materials and links for the trainings*sending trainings invitations incl. important information for the students* making sure that everything goes smoothly during the course (technical issues, facilitators support - breakout sessions, sharing videos, whiteboards, etc.)* checking the attendance and help with the confirmation in our internal system* administrative tasks connected with the role of VCA and the work of other departments when it´s required Show less

- organization of events, conferences (conference rooms, accommodation, catering and other extern services), preparation as per client´s request- the main contact person for the event organizers before the event, during and after the event- function sheets for my colleagues from the other departments- in charge of prepayment and the final invoices incl. calculation of commission- in charge of several events at the same time (10 - 500 pax)- negotiation and contracts… Show more - organization of events, conferences (conference rooms, accommodation, catering and other extern services), preparation as per client´s request- the main contact person for the event organizers before the event, during and after the event- function sheets for my colleagues from the other departments- in charge of prepayment and the final invoices incl. calculation of commission- in charge of several events at the same time (10 - 500 pax)- negotiation and contracts preparations for the last minute events or some repititive events- this position included training of the new members of the team, to lead them and make sure that their events run smoothly, assigning events to my colleague - systems: InforPMS and Protel Show less

- organization of events, conferences (conference rooms, accommodation, catering and other extern services), preparation as per client´s request- the main contact person for the event organizers before the event, during and after the event- function sheets for my colleagues from the other departments- in charge of prepayment and the final invoices incl. calculation of commission- in charge of several events at the same time (10 - 500 pax)- negotiation and contracts… Show more - organization of events, conferences (conference rooms, accommodation, catering and other extern services), preparation as per client´s request- the main contact person for the event organizers before the event, during and after the event- function sheets for my colleagues from the other departments- in charge of prepayment and the final invoices incl. calculation of commission- in charge of several events at the same time (10 - 500 pax)- negotiation and contracts preparations for the last minute events or some repititive events Show less

- sales department: reports, administration, searching for details regarding future events influencing our hotels, in charge of small incentive groups and events- the first contact with the clients via phone, terms negotiation- reservation department: help with the rooming lists, to insert them into our systems, insert individual reservations from the tour operators into our systems- systems: InforPMS and Protel

- reservation of accommodation for leisure groups, conferences groups and individuals as per clients request and within their deadline and budget- amendments to the existing reservations- prices and terms negotiations with the hotels- communication with our sales department in Asia in order to confirm needed details- daily communication with the hotels and colleagues from different countries- system: AS400

- welcome guests and provide information about the hotel, city, etc.- check-in, check out- new reservations in case the reservation department wasn´t available- night audit - preparation for the next day, to check all the bills and invoices from the reception, restaurant and the bar, to close our systems and prepare reports for the other departments- systems: InforPMS