Michaela Van Lier Email & Phone Number

Auckland, New Zealand

Account management

Manage my own accountsWellington Sales Rep - Travel to Wellington with each new range to sell new range to existing accounts and source new ones.● Sourcing new accounts● Reach sales budgets and targets● Provide sales support to the 2 other NZ reps and 2 Sydney reps.● Run weekly project sales and activity reports● Answering all phone and email enquiries● Entering orders into system (Fabrics Plus)● Arranging swatches and sampling for clients● Process direct invoices for incoming purchase orders● Oversee customer service for the sales team● Process debtor claims/ credits for faulty fabric and returns● Liase with Design team on the range each season (provide input & ideas,then learn range for showings/ viewings with customers)● Liaising with accounts and helping to manage overdue accounts.

Processing all orders● Providing sales support for the 3 members of the sales team● Accounts coordination – reconciling accounts, applying payments,running reports, following up overdue accounts.● Answering all email and phone enquiries● Booking couriers● Booking travel and accommodation● Merchandising showroom samples● Ordering stationery and consumables● Filing● Arrange signage, posters and displays for customers – liaise withmarketing to approve images for online and advertising use● Arranging credits for faulty warranty stock and for returned stockrotation● Liaising with Sydney office for repairs and warranty enquiries

Supporting sales team● Organising samples for clients and ordering samples from NZ andoverseas suppliers● Shipping/ Freight and airfreight for Imports - documents, invoicing● Customer service● Liaising with warehouse/ cool stores and freight companies● Processing orders● Invoicing● Answering phones● Answering emails● PA duties for Director – booking travel, accommodation, preparingboard packs, organising staff events.● Filing● General ad hoc duties for Sales Manager and Company Directors● Ordering stationery

Maternity cover contract)● Answering phones, emails and any website enquiries relating to orders,product, pricing and stock.● Sales● Provide quotes for large orders and relabeling● General administration● Retail for the showroom/shop● Invoicing – basic accounts receivable making sure all accounts were paidon time and under the credit limit.● Credits for returned/faulty items and incorrect invoices● Entering sales orders and organising the relabeling schedule for allcustomers● Data Entry● Liaising with warehouse to ensure orders are dispatched on time.● Support to National Sales Manager.● Helping with stock take of warehouse

● Managing all mobile phone facilities for the 7 New Zealand officesincluding procurement, contractual and policy agreements, billing andinvoicing, replacements, repairs and upgrades.● Responsible for all archiving operations● Back up reception duties – managing a busy switch board, liaising withclients, car park management, general assistance where required.● Travel coordination – booking international/ domestic flights, arrangingaccommodation and visas● Building maintenance support including coordination of repair and re-fitting projects● Stationary, café supplies, computer consumables and health and safetyprocurement● PA support to office services manager – diary management, orderingcatering, coordination of meetings with internal and external clients/suppliers and taking minutes.

Beca Corporate Holdings● Meeting and greeting clients● Answering busy switch board● Ad hoc administration tasks● Organising taxis for staff and clients● Arranging dry cleaning for staff● Ordering catering for meetings● Managing car park● Keeping reception area tidy● Ordering business cards for NZ staff.

Beca Corporate Holdings● Arranging local and international couriers● Sorting all mail● Ad hoc duties for Corporate Services Team● Data entry of sent items for all international and national bookings● Delivering mail for the 2 Beca buildings