Michaela Waters Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

* Identified, designed and delivered a one best way Business Continuity Model across all Group Operations Functions.* Maintain awareness of changes and projects that impact BC planning activity.* Business Continuity Management and Crisis Management conducted in line with Policy, Governance, Risk Appetite and Planning and Testing Principles.* Line.

London, United Kingdom

* Ensured that a Business Continuity framework was in place and understood by all role holders.* Developed testing processes to assure non Group Recovery Site testing capabilities.* Developed processes to increase Recovery Site capability levels.* Maintain awareness of changes and projects that will impact Business Continuity planning activity.* Business.

London, United Kingdom

* Integration Project – Embed Business Continuity across Lloyds TSB and HBOS.* Managed Group IT Business Continuity requirements to ensure compliance to all aspects of the Lloyds Banking Group Policy.* Ensured Group IT's Crisis Management framework remained fit for purpose. for purpose.* Evaluated the service offering of Business Continuity Planning.

London, United Kingdom

* Created, maintained and delivered a Testing and Exercising schedule across Group IT in-line with Group policy.* Created, maintained and oversighted a Change Management process across the BCM team.* Provide Workload Management for four Continuity Partners.* Deputise for Business Continuity Manager.

London, United Kingdom

* Provided support to 120 Group Recovery Site Stakeholders in respect of contingency testing across the three recovery sites. Offering guidance and advice on the best solutions the Recovery sites are able to offer to meet the Stakeholders requirements.* Arranged and facilitated contingency testing as per the Group Level 1A policy.* Managed all aspects of.

Gillingham, Kent

* Managed the Support helpdesk including logging calls from users and assigning these to members of the systems team, whilst trying to resolve as many of the calls as possible via the phone. Managed resolution times within the agreed SLA timescales.* Provided Desktop support for 400 staff. Which involved dealing with software and hardware problems.

Chatham, Kent

* Calculate Weekly/Monthly Consultants Headcount reports.* Statistical reports requested by the Government Statistical Service. (L2A/L2B forms).* Ad hoc reports responsible for analysing data and presenting information in response to ad-hoc requests from Directors and Managers.* Compilation and analysis of Monthly Management Information Packs.* Calculate.

Aylesford, Kent

* Administration of Company Car Fleet ensuring vehicles were taxed, MOT’d, insured and serviced as required.* Issuing vacancy notices and processing applications, reference requests and offer letters.* Organising temporary staff for all departments to cover annual leave, maternity leave and sickness.* Providing comprehensive secretarial service for the.

Rochester, United Kingdom

* GEC-Marconi Avionics Limited employed approximately 3000 staff at the Rochester Site. Responsible for the daily running of the Personnel Records Department which included the maintenance of the personnel files and updating information on a McDonnell Douglas Computer using ISIS software.* Dealing with all aspects of redundancy procedures, including.