Michaela Webber Email & Phone Number

· Business requirements analysis and test planning. · Test case design and execution. · Co-ordination of multiple testing projects. · Communication with project managers, developers and business users to ensure efficient delivery of testing projects · Documentation of test results - successes and failures. · Defect Management. · Contribution to the Test Plan and Testing Strategy. ·… Show more · Business requirements analysis and test planning. · Test case design and execution. · Co-ordination of multiple testing projects. · Communication with project managers, developers and business users to ensure efficient delivery of testing projects · Documentation of test results - successes and failures. · Defect Management. · Contribution to the Test Plan and Testing Strategy. · Contribution to process improvement activity. · Post launch / Warranty Defect Management and Testing · In Life product change testing (Day 2) Show less

Plymouth, United Kingdom

I provide independent validation and verification of new and enhanced software applications through System Integration Testing and User Acceptance Testing. I perform effective test planning, test design, test execution and defect management. Utilising testing tools and techniques to ensure that software applications and systems perform consistently and accurately in accordance with the requirements of the business. I will work within TCF guidelines at all times.

Plymouth, United Kingdom

I was able to provide a market leading service to all Customers responding to requests using excellent written and call handling skills, with minimal referral to colleagues. In doing this I gained a personal claims licence, in line with FCA set requirements. I have a good breadth of knowledge on product types and the ability to respond to claims enquiries and where appropriate investigate the validity of these claims.I embraced the Cigna claims philosophy and contributed to… Show more I was able to provide a market leading service to all Customers responding to requests using excellent written and call handling skills, with minimal referral to colleagues. In doing this I gained a personal claims licence, in line with FCA set requirements. I have a good breadth of knowledge on product types and the ability to respond to claims enquiries and where appropriate investigate the validity of these claims.I embraced the Cigna claims philosophy and contributed to discussions on processes and improvements, suggesting solutions wherever possible. Show less

Plymouth, United Kingdom

I was to assist the salaried management team in ensuring the efficient running of the restaurant in accordance with company policies and guidelines and the Company Plan to Win. I provided leadership, coaching and direction to all crew members to ensure there was an engaged, motivated and skilled team who are customer focused.I organised and directed crew members on all stations to ensure a smooth and efficient operation. I actively engages and motivates staff day to day through the… Show more I was to assist the salaried management team in ensuring the efficient running of the restaurant in accordance with company policies and guidelines and the Company Plan to Win. I provided leadership, coaching and direction to all crew members to ensure there was an engaged, motivated and skilled team who are customer focused.I organised and directed crew members on all stations to ensure a smooth and efficient operation. I actively engages and motivates staff day to day through the use of basic people practices, reward and recognition. I helped crew members to become competent in all areas by completing SOCs as required and supporting the crew trainers to do so, day to day. I Supported the Training Manager in the delivery of the store training grade. I assisted as required in the delivery of crew performance reviews. I have a basic understanding of conflict management. Show less

Business Administration And Management, General

High School, Business Administration And Management, General, Destinction - A Level

High School, Mathematics - A Level, B

High School, Gcse X9, A* - C

High School, Information Technology - A Level, Destinction

Activities and Societies: Peer Mentoring, Student Chairman