Michaela B

Michaela B Email and Phone Number

Claims Approver part of the Admin Team @ Claims Management Resources, Inc. (CMR)
oklahoma city, oklahoma, united states
Michaela B's Location
Geronimo, Oklahoma, United States, United States
About Michaela B

Seeking a Data Entry Specialist role, bringing 5 years of experience in administrative support and customer service. Skilled in data validation, meticulous claims review, and maintaining detailed documentation. Proven ability to train and mentor new hires, ensuring high-quality data management and performance optimization.

Michaela B's Current Company Details
Claims Management Resources, Inc. (CMR)

Claims Management Resources, Inc. (Cmr)

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Claims Approver part of the Admin Team
oklahoma city, oklahoma, united states
Employees:
90
Michaela B Work Experience Details
  • Claims Management Resources, Inc. (Cmr)
    Claims Approver
    Claims Management Resources, Inc. (Cmr) Aug 2022 - Present
    • Conduct comprehensive training for new hires, ensuring proficiency in technical skills and successfulcompletion of training modules.• Provide mentorship during call shadowing to enhance onboarding and deliver targeted coaching for team member development.• Collaborate in the implementation of updated training procedures to align with industry standards andfacilitate continuous team education.• Perform meticulous claims reviews and quality assurance for call handling, offering constructive feedback and compiling detailed reports for performance optimization.
  • Enhanced Resource Company
    Customer Service Representative
    Enhanced Resource Company Jun 2020 - Aug 2022
    • Managed a high volume of incoming calls, providing courteous and effective service by collecting information and addressing customer inquiries.• Demonstrated strong problem-solving skills to resolve customer issues efficiently, with timely escalation for more complex cases.• Exceeded daily performance benchmarks, maintaining exceptional call handling productivity and achieving high customer satisfaction ratings.• Adhered strictly to company procedures and policies, maintaining detailed and accurate accountdocumentation for all interactions

Michaela B Education Details

Frequently Asked Questions about Michaela B

What company does Michaela B work for?

Michaela B works for Claims Management Resources, Inc. (Cmr)

What is Michaela B's role at the current company?

Michaela B's current role is Claims Approver part of the Admin Team.

What schools did Michaela B attend?

Michaela B attended Olympian University Of Cosmetology, Geronimo High School.

Who are Michaela B's colleagues?

Michaela B's colleagues are Jessica Cooper, Doris Calvert, Lynnice Gunter, Angela Payne, Hailey Harris, Demara Maddux, Jourdain Upton.

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