AVEVA, a global leader in industrial software, drives digital transformation for industrial organizations managing complex operational processes. AVEVA employs over 6,000 people with revenues in excess of $1.1 billion.• As Global Sales Enablement Manager, I was the sales operations leader in the implementation of Salesforce Sales and CPQ. I drove sales requirements, testing, training, and post-launch support. • I served as Sales Operations Leader for the most significant product launch in company history. The new processes, sales tools, packaging, and pricing generated $20 million of additional business.• As the Sales Operations Director of the Wired City business division, I created the “Data Center in a Box” sales enablement kit, which provided messaging, thought leadership, and case studies for our core process industry sales force; created proposals and sales quotes.

Commerce One was a B2B e-commerce company that used online auctions to connect businesses. This global network promoted e-marketplaces with reduced costs for buyers and suppliers.• As Vice President of Business Operations, I consolidated back-office operations, reduced expenses and improved productivity during the turnaround from Commerce One Inc.• As Director of Business Operations for Support, I conducted planning, tracking, and business development for the support organization that grew to 129 people and revenues of $31 million.• Grew support team from 3 to 20 as customer base quadrupled; implemented organization andprocess infrastructure to handle growth and complexity.

Accenture is a leading global professional services company, providing solutions in strategy, consulting, digital, technology and operations.• Served as Project Manager to implement a new client-server ordering system; effort enabled new calling plans to SBC’s business customers.• As Manager of Continuous Improvement at a Teleworks solution center, I led training and methodology initiatives to improve productivity; achieved CMM Level 2 certification.• Trained over 40 new developers in the SBC billing development environment; developed curriculum and trained trainers; led a development and quality assurance team.