Mike Gladwin

Mike Gladwin Email and Phone Number

Retired IT Director @ Retired
Stoke Golding, GB
Mike Gladwin's Location
Stoke Golding, England, United Kingdom, United Kingdom
Mike Gladwin's Contact Details

Mike Gladwin personal email

Mike Gladwin phone numbers

About Mike Gladwin

Entrepreneurial and innovative leader of complex IT service delivery programmes with an exceptional record of driving improvement and change initiatives across large organisations. Combines strong practical knowledge of finance, procurement, and service delivery with excellent leadership, communication, and interpersonal skills. Analytical professional skilled in successfully navigating corporations large and small through periods of change. Well proven vendor management and negotiation skills that deliver service improvement and positive bottom line impact. Built and developed in-house and outsourced IT service and operations functions that deliver exceptional service.Areas of Expertise include: Mergers & Acquisitions; Change & Transformation Management; Procurement & Vendor Management; Relationship Management; Complex Programme Management; Budget Setting & Management; Governance, Risk and Quality; Team Leadership & Mentoring; Creative Problem Resolution

Mike Gladwin's Current Company Details
Retired

Retired

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Retired IT Director
Stoke Golding, GB
Mike Gladwin Work Experience Details
  • Retired
    Retired It Director
    Retired
    Stoke Golding, Gb
  • Auriga Services Limited
    Head Of It
    Auriga Services Limited Jan 2024 - Present
    Sutton Coldfield, Gb
    Accountable for IT Strategy and Operations, Managed Services, Smart Infrastructure
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  • Siemens
    Head Of Information Technology
    Siemens Nov 2019 - Nov 2023
    Munich, De
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  • Harvey Nash Group
    It Management Consultant
    Harvey Nash Group Jan 2020 - Nov 2020
    London, Gb
    Advising Johnson Matthey on Service Management
    View
  • Electricity North West
    It Management Consultant - Interim Head Of Business Of It
    Electricity North West Sep 2018 - Jan 2020
    Warrington, Gb
    Implementation of a new TOM; Creation of a new 'business of IT' function building a new PMO, Governance, and Vendor Management functions with HR, Finance, and Communication for IT. Contract extended to oversee a significant software licensing audit.
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  • Interserve
    It Governance Director
    Interserve Nov 2015 - Aug 2018
    Twyford, Berkshire, Gb
    Providing direction for Group IT Governance covering; Finance; HR; Strategic Procurement; Enterprise Programme Office; Communications; and the Office of the CIO.
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  • Interserve
    It Strategic Programmes Director
    Interserve Jan 2014 - Nov 2015
    Twyford, Berkshire, Gb
    Accountable for the delivery of Group wide Strategic IT Programmes in including mergers and acquisitions, and major infrastructure programmes including Desktop Modernisation, Data Centre Rationalisation, and Security programmes.
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  • Interserve
    Group Head Of It Operations And Service
    Interserve Jun 2012 - Jan 2014
    Twyford, Berkshire, Gb
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  • Eversheds
    Head Of It Service Delivery
    Eversheds Dec 2009 - Jun 2012
  • Eversheds
    Interim Management - Service Delivery
    Eversheds May 2009 - Jan 2010
    Reshaped the IT Service ModelRenegotiated a circa £30M outsourcing dealDelivered best in class service
  • J Sainsbury Plc
    Head Of Service Management
    J Sainsbury Plc Apr 2006 - May 2009
    Wide ranging corporate service and commercial responsibilities which have included; • Management of Service Managers for all business divisions with full relationship and service accountability • Management of Help Desk, Incident and Problem Management, and Service Reporting Teams • Supplier selection, contract negotiation, service transition, vendor management, and full accountability for service operational costs
  • Accenture
    Senior Services Manager
    Accenture 2005 - 2006
    Dublin 2, Ie
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  • Accenture
    Service Manager
    Accenture 2001 - 2005
    Dublin 2, Ie
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  • J Sainsbury
    Regional Systems Manager
    J Sainsbury 1994 - 2001
    A business change and program management role responsible for implementation training and support of change across a multiple site environement

Mike Gladwin Skills

Service Delivery Vendor Management Service Management Project Delivery Change Management Management Outsourcing It Operations Stakeholder Management Itil Program Management Negotiation It Service Management Project Portfolio Management Integration It Strategy Purchasing Business Process Improvement It Outsourcing Prince2 Sla Contract Negotiation Team Leadership It Management Budgets Training Retail Business Transformation Process Improvement Governance Service Desk Team Management Infrastructure Business Process Service Improvement Incident Management Business Analysis Problem Management Procurement Disaster Recovery Pmo Itil Certified It Transformation Citrix Data Center Managed Services Information Technology Solution Architecture Business Continuity Offshoring

Mike Gladwin Education Details

  • The Open University
    The Open University
    Diploma In Professional Management

Frequently Asked Questions about Mike Gladwin

What company does Mike Gladwin work for?

Mike Gladwin works for Retired

What is Mike Gladwin's role at the current company?

Mike Gladwin's current role is Retired IT Director.

What is Mike Gladwin's email address?

Mike Gladwin's email address is mi****@****rve.com

What is Mike Gladwin's direct phone number?

Mike Gladwin's direct phone number is +4411893*****

What schools did Mike Gladwin attend?

Mike Gladwin attended The Open University.

What skills is Mike Gladwin known for?

Mike Gladwin has skills like Service Delivery, Vendor Management, Service Management, Project Delivery, Change Management, Management, Outsourcing, It Operations, Stakeholder Management, Itil, Program Management, Negotiation.

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