Michael Hassett Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia

Account Manager (5/16 - Present)In the Account Manager role, my responsibilities include ensuring daily workload & commitments have been completed timely & accurately within established requirements while providing outstanding quality customer support with a high degree of customer satisfaction, technical expertise, thorough & timely response to customers..

Greater Atlanta Area

Manager, Customer Operations & Analytics 1/14-4/16As the Manager of Customer Operations, I achieve objectives by contributing to financial institution Customer Service Application ticket resolutions, ensure production, productivity, quality, and all customer-service standards are met, make certain that pre-existing agreements/SLAs are maintained, as well.

Marietta, GA

I supervised, coached and trained workers on their duties, managed store inventory and store facility maintenance, and managed food handling & serving. I am trained in over 12 Starbucks corporate certification areas.

Naples, Florida Area

Managed a 352 unit storage facility, increased occupancy levels from 70% to over 90% and raised the comprehensive audit rating from 72 to 92 prior to departure.

Bachelor Of Arts (Ba), Dance, Music

Activities and Societies: Concert Choir, Oratorio Choir, PBA Singers, How To Succeed In Business Without Really Trying-Theater Department.

Diploma, General Studies

Activities and Societies: Varsity Swim Team - 4 Years, Varsity Chorus, Vocal Ensemble, Chess Club, Drama club, Fellowship of Christian.