Michael Heaney Email & Phone Number

I'm an award-winning Head of Learning & Talent Development at the Digital Marketing Institute with a honours degree in International Business, a postgraduate honours in Executive Coaching from UCC, and qualifications in the latest AI in digital marketing and Cross-Cultural Negotiations with Harvard University.I manage the overall Learning & Development of our staff, creating talent pools and succession planning strategies that safeguard the future growth of our business—always promoting a personal and professional learning culture that directly impacts business performance and supports strategic company business goals.As Head of Learning and Talent Development, I lead strategic collaboration with our global partner network to drive market share growth. I oversee the implementation and continuous evaluation of initiatives, ensuring they align with the needs and objectives of key stakeholders both locally and internationally.My specialties include leadership, communication and team effectiveness, collaboration across key business revenue streams, implementing learning strategies, understanding and interpreting data, motivating, mentoring, coaching management, and senior leadership teams.I aspire to work in organisations like the Digital Marketing Institute which are dedicated to making a meaningful impact on both their internal teams and society as a whole. My goal is to design and implement career pathways for employees at all levels, develop comprehensive professional growth programs, and cultivate future leaders who will drive our organisational success and positive change.

Listed skills include Customer Satisfaction, Call Centers, Team Leadership, Team Management, and 13 others.