I played a pivotal role in spearheading the college's technological transformation and enhancing its operational efficiency. I chaired a search committee that issued a joint RFP with Cochise Community College for a new SaaS ERP system, successfully securing approval from the District Governing Board, and helped create the initial structure for our new ERP implementation team.Key Accomplishments:• Championed Data Governance efforts with the Institutional Effectiveness department and laid the foundation for enhanced data management and reliability• Streamlined operations by revamping existing and creating several new college-wide procedures to be aligned with current processes and best practices• Collaborated with other IT departments to address prior audit reports and achieve a significant reduction in state audit outcomes

I led a dynamic team of six system analysts and software developers responsible for overseeing the institution's enterprise applications and data systems. I took the initiative to digitize paper records and automate manual processes, establish robust software development best practices, refine SQL structuring techniques, and implement effective project management methodologies. Furthermore, I prioritized team collaboration and unity, successfully elevating our team's presence and impact within the college environment, fostering a cohesive and impactful work culture.Key Accomplishments:• Successfully integrated TargetX and Campus Logic into our Jenzabar CX ERP and PowerFAIDS financial aid system using Informatica cloud and .NET development• Managed several projects including the improvement of various reports and the integration of AdAstra and Dual Enroll • Enhanced the stability and performance of IBM Informix and Microsoft SQL databases• Oversaw a crucial upgrade of our Jenzabar JICS and IBM Informix servers to Windows Server 2022 while enhancing our JICS user interface via custom CSS

Prenda is on a mission to empower learners!I had the opportunity of digging deep into Prenda’s data to improve its quality and integrity. I wore many hats and proactively worked with various teams as we progress towards building a more complete view and a deeper understanding of our students, parents, and guides. Working with other engineers and designers we built systems and processes that pioneered the backbone of a new educational model.Key Accomplishments:• Stood up an AWS Aurora PostgreSQL database focused on scalability and high availability that served as the core of our home-grown SIS• Built a hub system that collated information of our students, guides, microschools, and parents to create golden records that drove informed decision making• Championed a culture of data ownership by organizing and training a group of Data Stewards and regularly meeting with Data Owners to maintain data integrity and usability• Analyzed data and created customizable business reports and dashboards using a combination of JavaScript, Python, and Tableau

I facilitated the CIT225 Database Development and Design online course where I worked with students across the globe to become proficient in SQL. I taught MySQL and Oracle as well data modeling concepts and DBA and ETL principles.

I led a team of skilled DevOps Data Engineers to insource a North American dealership reimbursement system to a more robust, modernized, secured and centralized solution which is projected to save millions over the next few years.Previously I managed a Global Customer 360 team that created complex and innovative MDM solutions to insource customer data from around the world to produce millions of golden records in GM’s Siebel CRM customer hub. I worked closely with developers, quality assurance, end users and business owners to plan, architect, develop, test, deploy, and provide support for complex solutions.Key Accomplishments:• Trained over fifteen ETL developers to be skilled in DataStage, Oracle SQL, AutoSys, Microsoft TFS, Linux shell scripting, and Power BI• Established standards, policies, and procedures for documentation, development, testing, migration, and versioning which are still in use and have been adopted by other organizations• Recognized by GM partners for drastically improving the quality of global customer and vehicle data stores by enhancing over 30 insourced third-party systems

Owned a CRM application and facilitated its successful retirement of data and functionality to a more robust Oracle Siebel solution.Key Accomplishment:• Directed efforts between a CRM data team and business team to create an automated solution to replace a manual process of maintaining customer and vehicle information

Created innovative MDM solutions to insource and standardize millions of customer and vehicle information from various sources around the world to create a single view of the customer and post deployment continued to support, enhance, and generate reports on these products and data.Key Accomplishments:• Recognized for successfully insourcing the largest global CRM - Leads and Campaigns Management Solution which saved GM $18 million• Designed and created a standard set of data transformation and loading processes used by the MDM data integration regional teams

I performed many duties but mainly I was responsible for organizing and leading regular stand-up meetings, meeting with project teams to discuss and plan upcoming projects, and resolving issues that arose which prevented a project from moving forward.Key Accomplishments:• Improved project communication, effectiveness, and quality by pioneering the implementation of agile project management techniques for the campus’s IT infrastructure department• Initiated an ongoing project management internship for other student employees

Monitored vital campus technologies in order to ensure campus services were available and supported administrators and IT employees in their roles. I managed users on CX, Feith, and AS/400 / iSeries and troubleshooted issues as they arose.Key Accomplishment:• Enhanced the efficiency of system administrators by completing routine tasks and providing technical support to administrators and staff

I managed and completed a project attempted by other interns to document the cabling and networking hardware campus wide and store it in a cable management system called NetDoc.Key Accomplishment:• Increased network engineers' effectiveness in supporting and troubleshooting issues by utilizing the thorough documentation I created