Michael Jacob Email & Phone Number

Snowflake, AZ, US

Show Low, Arizona, US

Show Low, Arizona, US

• I played a pivotal role in spearheading the college's technological transformation and enhancing its operational efficiency. I chaired a search committee that issued a joint RFP with Cochise Community College for a new.
• Championed Data Governance efforts with the Institutional Effectiveness department and laid the foundation for enhanced data management and reliability
• Streamlined operations by revamping existing and creating several new college-wide procedures to be aligned with current processes and best practices
• Collaborated with other IT departments to address prior audit reports and achieve a significant reduction in state audit outcomes

Show Low, Arizona, US

• I led a dynamic team of six system analysts and software developers responsible for overseeing the institution's enterprise applications and data systems. I took the initiative to digitize paper records and automate.
• Successfully integrated TargetX and Campus Logic into our Jenzabar CX ERP and PowerFAIDS financial aid system using Informatica cloud and.NET development
• Managed several projects including the improvement of various reports and the integration of AdAstra and Dual Enroll
• Enhanced the stability and performance of IBM Informix and Microsoft SQL databases
• Oversaw a crucial upgrade of our Jenzabar JICS and IBM Informix servers to Windows Server 2022 while enhancing our JICS user interface via custom CSS

Mesa, Arizona, US

• Prenda is on a mission to empower learners!I had the opportunity of digging deep into Prenda’s data to improve its quality and integrity. I wore many hats and proactively worked with various teams as we progress.
• Stood up an AWS Aurora PostgreSQL database focused on scalability and high availability that served as the core of our home-grown SIS
• Built a hub system that collated information of our students, guides, microschools, and parents to create golden records that drove informed decision making
• Championed a culture of data ownership by organizing and training a group of Data Stewards and regularly meeting with Data Owners to maintain data integrity and usability
• Analyzed data and created customizable business reports and dashboards using a combination of JavaScript, Python, and Tableau

Rexburg, Idaho, US

I facilitated the CIT225 Database Development and Design online course where I worked with students across the globe to become proficient in SQL. I taught MySQL and Oracle as well data modeling concepts and DBA and ETL principles.

Detroit, Michigan, US

• I led a team of skilled DevOps Data Engineers to insource a North American dealership reimbursement system to a more robust, modernized, secured and centralized solution which is projected to save millions over the.
• Trained over fifteen ETL developers to be skilled in DataStage, Oracle SQL, AutoSys, Microsoft TFS, Linux shell scripting, and Power BI
• Established standards, policies, and procedures for documentation, development, testing, migration, and versioning which are still in use and have been adopted by other organizations
• Recognized by GM partners for drastically improving the quality of global customer and vehicle data stores by enhancing over 30 insourced third-party systems

Detroit, Michigan, US

• Owned a CRM application and facilitated its successful retirement of data and functionality to a more robust Oracle Siebel solution.Key Accomplishment:
• Directed efforts between a CRM data team and business team to create an automated solution to replace a manual process of maintaining customer and vehicle information

Detroit, Michigan, US

• Created innovative MDM solutions to insource and standardize millions of customer and vehicle information from various sources around the world to create a single view of the customer and post deployment continued to.
• Recognized for successfully insourcing the largest global CRM - Leads and Campaigns Management Solution which saved GM $18 million
• Designed and created a standard set of data transformation and loading processes used by the MDM data integration regional teams

Rexburg, Idaho, US

• I performed many duties but mainly I was responsible for organizing and leading regular stand-up meetings, meeting with project teams to discuss and plan upcoming projects, and resolving issues that arose which.
• Improved project communication, effectiveness, and quality by pioneering the implementation of agile project management techniques for the campus’s IT infrastructure department
• Initiated an ongoing project management internship for other student employees

Rexburg, Idaho, US

• Monitored vital campus technologies in order to ensure campus services were available and supported administrators and IT employees in their roles. I managed users on CX, Feith, and AS/400 / iSeries and troubleshooted.
• Enhanced the efficiency of system administrators by completing routine tasks and providing technical support to administrators and staff

Rexburg, Idaho, US

• I managed and completed a project attempted by other interns to document the cabling and networking hardware campus wide and store it in a cable management system called NetDoc.Key Accomplishment:
• Increased network engineers' effectiveness in supporting and troubleshooting issues by utilizing the thorough documentation I created

Computer Information Technology, Information Technology

Master Of Business Administration (M.B.A.), Business Administration And Management, General