Michaela Illar Email & Phone Number

Within the first month of my new role, I implemented low-hanging fruit wins to enhance our recruiting/hiring process. Managed the transition of our HRIS from ADP to Zenefits.Implemented JazzHr and streamlined workflows to simplify our recruiting goals and activities.

I proposed and implemented a customer service outlook email inbox to serve as a catch-all for external customer supplies and service requests. I assigned a color coding workflow process to reduce the ambiguity of responsibilities among the new hires and seasoned employees.

Washington, Dc

Member Volunteer managementAttendee experience Event logistics Project management Adaptability Creative problem solving

Washington, District Of Columbia

Arlington, Va

- Role as Registrar, managed conference/seminar registrations and confirmation process- Provided administrative and logistical support to HDA's Meetings and Conferences department- Audited and managed hotel room block and waitlist. Conducts outreach as necessary- Developed, coordinated and updated staff schedule to ensure adequate coverage on-site- Worked with Senior Vice President to update RFPs and hotel contracts- Provided excellent customer service to all inquiries… Show more - Role as Registrar, managed conference/seminar registrations and confirmation process- Provided administrative and logistical support to HDA's Meetings and Conferences department- Audited and managed hotel room block and waitlist. Conducts outreach as necessary- Developed, coordinated and updated staff schedule to ensure adequate coverage on-site- Worked with Senior Vice President to update RFPs and hotel contracts- Provided excellent customer service to all inquiries regarding meetings in-house and onsite- Coordinated staff travel, reviews, and coded expense reports Show less

Alexandria, Virginia

- Created compelling content using Dreamweaver, Illustrator, and Pardot for the following promotional marketing email campaigns: Solar Power International 2015 Mobile App SPI Insider Info Webinar Series Media partnerships- Updated, produced, and designed content/images for SPI and events.solar websites.- Collected data for outgoing email analytics reports to better gauge overall effectiveness - Assembled reports in Cadmium (CMS) for SPI 2015 mobile app… Show more - Created compelling content using Dreamweaver, Illustrator, and Pardot for the following promotional marketing email campaigns: Solar Power International 2015 Mobile App SPI Insider Info Webinar Series Media partnerships- Updated, produced, and designed content/images for SPI and events.solar websites.- Collected data for outgoing email analytics reports to better gauge overall effectiveness - Assembled reports in Cadmium (CMS) for SPI 2015 mobile app upload- Used Double Dutch software to organize and edit content for SPI 2015 mobile app- Communicated and followed up with vendor for SPI 2015 sponsorship ordersWorked as an Event Consultant for Solar Power International 2015 in Anaheim, California - The largest solar power trade show in North America with 15,000 attendees and 600+ exhibitors.- Performed last minute mobile app edits to speakers' bios and agenda changes- Proofread and made edits to crucial onsite attendee emails- Conducted customer service at the event information desk on the 600 exhibitor expo floor- Collected tickets for Opening Networking Reception- Assembled press kits for media correspondents Show less

Annandale, Va

Softedge, McLean, VA - Edited and submitted contact web forms, Data entry The Event Studio, Washington D.C.- Compliance Week 2015 event assistance United Way Worldwide, Alexandria, VA- Front Desk Reception: redirected phone calls, greeted visitors, additional administrative duties

Reston, Virginia

Worked independently in a fast-paced, detail-oriented environment - Learned and implemented procedures for new paperless operations- Worked fast and efficiently to scan tax documents using Sureprep - Pulled files for tax return assembly, organized and filed documents- Cataloged past years' files into Microsoft Excel - Completed daily shipping procedures- Reception: Contacted clients, answered/directed phone calls to associates and partners, greeted and provided clients… Show more Worked independently in a fast-paced, detail-oriented environment - Learned and implemented procedures for new paperless operations- Worked fast and efficiently to scan tax documents using Sureprep - Pulled files for tax return assembly, organized and filed documents- Cataloged past years' files into Microsoft Excel - Completed daily shipping procedures- Reception: Contacted clients, answered/directed phone calls to associates and partners, greeted and provided clients with exemplary customer service- Assisted with employee event setup/cleanup and catering delivery Show less

Tyson'S Corner

- Greeted customers and determined their needs and wants- Recommended merchandise based on individual requirements- Advised customers on utilization and care of merchandise- Performed inventory checks and processing- Followed store design display layout requirements- Trained new associates on register, restocking, shipping procedures

Charlotte, North Carolina Area

- Proposed, implemented and contributed to the Instagram account to better reach younger future volunteers- Created lobby slideshow using Wondershare to inform visitors about the events and efforts at BBBS of Greater Charlotte- Interviewed on local morning talk show to encourage college-aged students to volunteer to become mentors- Developed and narrated volunteer and family training PowerPoint slideshows to expedite the training/orientation process- Assisted in developing… Show more - Proposed, implemented and contributed to the Instagram account to better reach younger future volunteers- Created lobby slideshow using Wondershare to inform visitors about the events and efforts at BBBS of Greater Charlotte- Interviewed on local morning talk show to encourage college-aged students to volunteer to become mentors- Developed and narrated volunteer and family training PowerPoint slideshows to expedite the training/orientation process- Assisted in developing 2013-2014 fiscal year marketing plan- Wrote up public media requests- Completed administrative daily tasks Show less

Tyson'S Galleria, Mclean, Virginia

Seasonal position- Offered customers exemplary service through greeting, engagement and accurate product information.- Worked with multiple customers, discovered needs, and made recommendations to build and close sales.- Utilized available resources to enhance product knowledge and company initiatives.- Continuously stocked and replenished the selling floor; in accordance with visual standards.- Executed price changes, transfers and cash register per policy… Show more Seasonal position- Offered customers exemplary service through greeting, engagement and accurate product information.- Worked with multiple customers, discovered needs, and made recommendations to build and close sales.- Utilized available resources to enhance product knowledge and company initiatives.- Continuously stocked and replenished the selling floor; in accordance with visual standards.- Executed price changes, transfers and cash register per policy guidelines. Show less

Laurel, Md

- Customer service - Data entry- Updated client lists- Verified invoices

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Roanoke College Community Council Chi Omega

Education record