Michaela Newell Email & Phone Number

Carmel Valley, California

- Worked as a Dual Department Event Administrative Assistant for The Peninsula Signature Events and Catering Department- Assisted the Event Coordinators in all aspects of interaction with operational departments- Assisted in executing four annual word-class events at Quail Lodge including, The Quail Ride, The Quail Motorcycle Gathering, The Quail Rally.

- Maintained friendly, positive, and professional relationships among customers and co-workers- Trained new hires and promoted employees in their positions in an efficient manner- Prioritized and juggled dozens of simultaneous responsibilities, all while maintaining accuracy- Performed tasks delegated by a manager promptly- Attended meetings every quarter.

- Prepared alcoholic and non-alcoholic beverages for guests- Restocked and replenish bar inventory and supplies when needed- Assisted guest(s) with drink and menu items in a helpful manner and provide recommendations when appropriate- Suggested menu items to enhance a guest's order and increase restaurant sales- Accurately record requests and serve items.

- Assists guest with menu items in a helpful manner and provide recommendations when appropriate. - Suggest menu items to enhance a guest's order and increase restaurant sales.- Accurately record orders and serve items in an urgent and timely matter.- Communicate effectively with team members about guest and guest's orders.- Regularly check on the.

- Received and enter take-out orders in-person, over the phone and online. - Checked out guest with any take-out orders.- Took control and run the restaurant line.- Ensured food is served in a timely and efficient matter.- Memorized and knowledge of all menu items.- Able to up-sell in order to increase menu items and customer satisfaction- Developed.

- Immediately greeted guests with a welcoming smile at the door.- Sat guests at the appropriate table and rotation of sections.- Presented and promote new menu items and promotions.- Answered phone calls immediately and directs their call in a timely matter.- Received and record dining reservations.- Prepared tables for reservations.- Re-stocked any.

- Enforced community standards and procedures throughout the residential hall- Supervised a floor of 60+ residents- Assisted with residents' social, academic, and personal well-being on the floor- Handled crisis and challenges throughout the academic year- Attended leadership conferences and regular staff development meetings- Developed and implemented.