Michael Anderson, Pmp Email & Phone Number

Arlington, Virginia, Us

Arlington, Virginia, Us

Drives successful completion of programs by overseeing and/or leading multiple concurrent, related, complex, enterprise projects. Collaborates with leadership and stakeholders to establish strategic plans for the portfolio, predictability of delivery, program metrics and provides leadership information for business decisions.• Oversees all activities associated with programs that are complex and strategic with enterprise-wide scope. • Defines and communicates program roadmaps, goals, and deliverables to meet strategic objectives.• Communicates program status, risks, issues, and opportunities to leadership in a clear and concise fashion. • Manages day-to-day operational aspects of projects to achieve program milestones and goals. • Creates new and updates existing Project Management Office (PMO) processes to achieve efficiencies.• Mentors Project Manager’s to lead and grow within the PMO.

Arlington, Virginia, Us

Managed multiple, concurrent, company-wide Product and Business projects and structured the inter-related projects within small programs. Led assigned projects to successful completion by managing various cross-functional groups that contribute to the delivery of the project goals ensuring they met or supported Corporate Objectives.• Managed strategic new product development projects to support organization growth objectives.• Collaborated with the Director of PMO on continuous process improvement to create department efficiencies. • Mentored cross functional project team members on Project Management methodologies.

Minneapolis, Mn, Us

Managed large implementations as the client interface with strategic accounts, utilizing agile methodologies, to deliver a new AP invoicing automation system with Oracle products to integrate from a paper-based process to a new technology platform. Created efficiencies to remove manual input of data and reduce labor intensive processes. • Managed all business-critical projects for on time and on budget delivery.• Developed a Project Management discipline and built out new processes and procedures.• Mentored Project Leads on delivery methods, customer satisfaction best practices and improved processes.

Toronto, On, Ca

Managed a team of 12 Project Manager’s and effectively met or exceeded customer satisfaction, revenue, and retention goals annually. Continuously updated and created processes as products were released and communicated changes organizationally. Managed my department’s budget, developed and grew the Project Management team globally and built long term customer relationships for future success. • Decreased project duration by 50% and cost by 25% through process improvements and tool automations. • Grew customer retention to 95% while increasing revenue from $18 to $25 million.• Increased profitability by 25% annually through team cross training and reduced resources per project.• Achieved customer satisfaction rating increase from 7.5 to 8.5 per implementation.• Expanded the Project Management team to European and Asian markets to support our global customers.

Us

Mentored a team of Project Manager’s, led resource allocation activities, managed budgets and delivered project milestones to meet customer expectations. Initiated, planned, executed, controlled and closed highly configured software implementations for multi-billion dollar Fortune 100 companies. Continued improving processes, communicated changes across departments and built long term customer relationships. • Mentored Project Manager’s and helped them advance in their careers to Senior Project Manager’s.• Implemented the largest multiple business unit project, saving the customer $1.5 million annually.• Obtained an average billable utilization of 80%, with the goal being 65% annually.• Received an average customer satisfaction rating of 8.25, with the goal being 8.0 annually.

Us

Initiated, managed, and successfully delivered highly customized software implementations for multi-billion dollar Fortune 100 companies. Created project plans, managed implementation teams, resource allocation, project milestones, budgets and customer relations. Communicated with customers daily to set expectations, ensuring projects remained on schedule, budget, and scope. • Successfully migrated customers from Notes to the Java platform to stay in line with new technologies.• Implemented $1 - $2 million services projects and ensured clients' rollout to end users for a ROI.• Obtained billable utilization and customer satisfaction ratings over goal by 15% annually.

Supervised a team of 6 Project Managers, monitored the progress and quality of projects assigned and facilitated daily client communications to set expectations. Created project plans, managed resource allocation, project milestones, budgets, and customer relations. Set up and tested software before delivery to clients for accuracy. • Managed over 40 active 911 address conversion projects for counties across multiple states.• Maintained the 911 application for dispatch centers to ensure accurately plotted emergency calls.• Collaborated with telephone companies and dispatch centers to update 911 response information.

Monitored and managed the progress and quality of emergency response projects. Created project plans, managed resource allocation, project milestones, budgets, and customer relations. Facilitated daily client communications to set expectations and maintain data accuracy. Set up and tested software before delivery to clients for accuracy. • Managed 5 - 10 active 911 address conversion projects for counties across multiple states.• Conducted fieldwork by mapping roads and driveways with a GPS for 911 address conversions.• Maintained the 911 application for counties, to ensure accurately plotted calls during emergency calls.