Michael Neff Email & Phone Number

Eldridge, Iowa, US

In my role as Vice President of Engineering, we have evolved our product development strategies and processes to be more responsive to constantly changing end user needs. This has been accomplished through implementation of agile product development methods as well as improvements in PV&V methodologies, enhanced design technologies, use of simulation and.

Round Rock, Texas, US

• Spearheaded services relationship for $10M client base including P/L, strategic business planning and global, cross-functional team collaboration. Led diverse Engineering Services teams including Mechanical.
• Concurrently led multiple Engineering teams, increasing business >20% year over year in critical accounts despite overall spending reductions.
• Increased gross margins each year through balanced resource structures and Lean process implementation.
• Led business transformation to shift client engagements from commoditized services to high value, high margin offerings.
• Negotiated Master Service Agreements and optimized pricing models for key clients, establishing profitable rate structure while achieving preferred supplier status.
• Achieved Net Promoter Score of 100%, receiving special recognition among Client Executives.

• eServ, LLC acquired by Perot SystemsPromoted to Client Executive with responsibility to manage P/L, sales, contracts and delivery for manufacturing client portfolio, providing a leadership role throughout integration.
• Site leader for new, state-of-the-art 30,000 Sq Ft Engineering Services facility opened in 2006, with 130 direct and indirect reports
• Spearheaded MSAs with several clients, leading the division in development of large contracts
• Achieved positive CAGR despite recession, which significantly impacted overall business
• Led service delivery teams and clients through transformation from private to public company
• Sustained highest aggregate bill rates and margins in the division

• Joined group of 8 entrepreneurs to launch start-up LLC, providing outsourced Engineering Services, with responsibility to lead the development of corporate engineering department structure, standards, policies.
• Led Rock Island operations, including Engineering Management, client relationships, quality planning, hiring and architecting of collaborative product development processes.
• Successfully led delivery teams for all regional clients, establishing long-term relationships and sustainable workflow.
• Managed client relationship for multiple Fortune 500 clients, delivering complete Engineering Services portfolio and generating the highest margins in the company.
• Architected and executed 3yr, $1.2M/yr ESO program for major defense contractor (the largest single contract in the company at the time).