Michael Angelo R. Email & Phone Number

Parañaque, NCR, PH

Philippines

Philippines

Manila, National Capital Region, Philippines

I don't care what everyone says...Yes it matters, but your profile sucks.I understand how you feel.Backstory: - I get bashed by the way I look.- Because I failed many times here.- I got rejected countless of times.- I received negative naysayers.- But they can't stop me.- It made me stronger.Lesson:- I optimized my profile.- I connected to others.- I craft.

National Capital Region, Philippines

Respond to employee questions and inquiries received via phone, chat, and web.Identify and assess employee needs and take the appropriate action to respond.Document contacts and code as appropriate for reporting purposes.Probe for information to determine the best course of action needed to accurately and effectively. respond to the employee’s question.

National Capital Region, Philippines

Generating and following up with new business leads.Drawing up proposals and presenting them to prospective clients.Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes.

Manila, National Capital Region, Philippines

Answering questions about a company’s products or services.Processing orders and transactions.Resolving issues and troubleshooting technical problemsDelivering information about a company’s offeringsProviding proactive customer outreach.Handling customer complaints.

Manila, National Capital Region, Philippines

Achieving specific sales targets and maximizing sale opportunities on each and every call. Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer.

Manila, National Capital Region, Philippines

Actively listening to participants to understand both verbal and non-verbal queues.Making Outbound Calls to confirm/reschedule participant’s appointment with a New Business Benefit Advisor.Answer inbound phone calls to schedule appointments for participants to speak to a New Business Benefit Advisor

Manila, National Capital Region, Philippines

Identify customer problems through effective interrogation strategies.Use tools and systems to identify the problems of the clients and the solution required.Escalate the client's problems to the corresponding groups of the resolution, in case of facing a problem out of their capability of resolution.