I lead a team of Business Partners who are the interface between the IT team and the various business functions that make up EMR. I am accountable for requirements gathering, high level solution design and the seamless onboarding of IT initiatives and projects. I am responsible for collaboration with senior stakeholders to ensure work is correctly understood and prioritised, impact analysis of changes, risk management, and ensuring strategic alignment of any proposed projects or initiatives.

Collaborated with clients and sales teams to capture, document, and understand requirements. Produced responses to Request for Proposals (RFPs), demonstrated our latest cloud-based products and estimated project costs and timelines. Led requirements workshops, utilising information gathered to shape proposals. Presented proposals to clients including responses to associated queries. Provided analysis of the range of risks, issues, and dependencies together with associated implementation plans to ensure appropriate resolution or mitigation. Liaised with delivery teams to ensure all details captured during the pre-sales stage of projects were understood and taken forward during delivery.Collaborated with product management teams to ensure client feedback was fully captured and fed into prioritisation of the product backlog. Supported client user groups with a relevant knowledge of products and the wider market.

Led two multi-disciplinary software development teams utilising an agile scrum framework to deliver projects on schedule, within budget and to high standards. Managed third-party relationships, including offshore developers and testers based in India. Liaised across Experian departments to manage risk and ensure plans were agreed and fully understood by all stakeholders. Provided regular project progress and status updates to senior leadership.Provided performance management and career development of team members, identifying those with high potential to support succession planning. Recruited and developed team members across different levels of seniority, including apprentices within the early careers program.

Provided high level solutions design and consultancy support with responsibility for pre-sales consultancy, and overall quality throughout delivery.Collaborated with clients and sales teams at RFP stage to shape pre-contract designs. Led requirement gathering to capture the appropriate level of detail. Presented capabilities to the client including potential areas of added value. Produced high-level designs and delivery cost estimates.Defined solution design standards and provided oversight of quality gates at project milestones. Provided mentorship to staff, supported their career development, and gave SME input to remove blockers and keep deliveries on track.

Led the delivery of complex originations solutions, and managed resource across two teams. Organised requirements gathering workshops and collaborated with clients and colleagues to develop best-in-class solutions. Developed SME knowledge of Experian’s products. Collaborated with project management to capture risks, issues, and dependencies. Provided assurance that tasks were accurately recorded, scheduled, and managed.Delivered key projects, ensuring appropriate levels of resourcing and identification and resolution of risks. Review of pipelines of work and identification and mitigation of team members skills gaps.

Led a team of onshore and offshore staff working exclusively for one of Experian’s strategic clients. Built relationships with key client stakeholders by acting as a single point of contact for issues, queries, and requests. Managed a team to support the day-to-day running of the client’s bespoke systems and delivered enhancements on an ongoing basis. Captured and addressed risks, managing client impact.Line managed a team of business analysts across the wider department, including staff recruitment. Formed a key part of the early careers steering group responsible for graduate trainees across placements in business analysis, software development and project management functions.

BA working in the Consumer Major Projects Team, mainly for financial services and utilities clients

BA responsible for warehouse and supply chain software installation and support