* Utilized excellent written, verbal communication and interpersonal skills including familiarity with local cultures. * Carried out allocated tasks and responsibilities in a timely and consistent manner and delivered exceptional results to clients. * Ensured the accuracy and timeliness of data feeds and flows and produced, reviewed, and recorded quarterly results. * Utilized analytical thinking and independent decision making skills.* Team player with exceptional interpersonal skills and solution-oriented attitude.

* Helped students enroll in educational institutions, including colleges, universities, trade schools, and online learning platforms. * Responsibilities included interviewing families, receiving and reviewing enrollment packets, calculating income, guiding students through the application process, providing information about program requirements, assisting families with questions about financial aid, and maintaining relationships with customers.

* Implemented and adapted lesson plans provided by teachers, assisting students in meeting teachers’ stated educational goals. * Followed procedures and achieved lesson goals, assigned homework, assessed student understanding of material, and assisted with classroom activities, resulting in lesson plans completed with fidelity. * Maintained a positive learning environment, observed and followed school policies, promoted positive student behavior, and performed other duties as assigned, resulting in follow-up teacher requests for class coverage.

* Assisted with certifying the use and misuse of artificial intelligence in AP Exams, ensuring confidentiality and exercising sound judgment in handling secure test content.* Provided support to the team by handling special project-related tasks as needed.* Ensured effective communication of results to colleagues and superiors.* Addressed questions and mitigated issues related to workflows.

With a team of paraplanners, developed a comprehensive financial planning curriculum for clients and created processes for communicating with clients, their financial advisors, and other relevant professionals, resulting in growth of client base and retention of existing clients.

• Conducted original research on constituent engagement in educational organizations, resulting in presentations and in 1-2 publications per year (peer-reviewed research and book chapters), most co-authored with mentored students. • Taught classes in multicultural education, data-driven decision making, and qualitative research methods in person, hybrid, and fully synchronous online, receiving a running overall student evaluation of 4.6/5.0. • Prepared curriculum, pedagogy, and assessments for 6 unique MEd- and EdD-level courses within the department’s 3 academic programs, preparing students to become K-12- and university-level administrators. • Advised 2 doctoral students to dissertation completion (plus another 6 in process) along with over 100 graduate students to degree completion. • Administered grant-funded projects totaling over $40,000 over 4 years, resulting in original research and policy analysis for the State of Utah and the university. • Led and served on department-, college-, and university-level committees and work groups, including those tied to diversity, equity, inclusion, and belonging of students, staff, and faculty, leading to a new faculty hire and updated measures of student experience. • Participated in the department’s accreditation process, ending in the department receiving full accreditation. • Coordinated department school leadership internships in 2018-2020, with 12 students in 3 cohorts interning in local schools in China and Texas. • Conducted formative and summative evaluations of colleagues’ teaching, resulting in improved student teaching evaluations.

• Conducted original research on constituent engagement in educational organizations, resulting in 2 national conference presentations of original findings. • Taught classes in educational leadership and foundations, multicultural education, professional development, data-driven decision making, and qualitative research methods using in-person and online pedagogy, receiving a running overall student evaluation of 4.6/5.0. • Prepared curriculum, pedagogy, and assessments for 11 unique MEd and EdD-level courses. • Advised 9 doctoral students to dissertation completion from three doctoral cohorts. • Led and served on department-, college-, and university-level committees and work groups, including those tied to institutional research review and college-level accreditation, resulting in successful research applications and a successful college review. • Led 2 EdD international study seminars to Japan (2015) and New Zealand (2017).

• Tenure and rank advancement granted April 2014. • Conducted original research on constituent engagement in educational organizations, resulting in presentations at national and international conferences and 1 publication per year (peer-reviewed research), many co-authored with colleagues and mentored students. • Administered grant-funded projects totaling over $105,000 over 5 years, culminating is original research for scholarly publication. • Taught classes in educational leadership, professional development, and educational policy (3 unique course preparations), receiving a running overall student evaluation of 12.9/15.0 over 6 years. • Prepared curriculum, pedagogy, and assessments for 3 unique MEd and PhD-level courses, ending in improved student learning outcomes. • Advised 5 doctoral students to dissertation completion along with over 100 master’s and educational specialist students to degree completion. • Served on department-, college-, and university-level committees and work groups, including those tied to curriculum, program design, and department accreditation, the last resulting in successful department review.

As graduate assistant, I assisted department faculty with research, teaching courses, writing, and other duties as assigned. As EAQ's managing editor, I reported directly to the journal's editor, Diana G. Pounder. I maintained the publication pipeline for journal, including updating reviewer and manuscript databases, communicating by email and phone with authors and reviewers, preparing and presenting annual statistical summary, participating in manuscript reviews, and other duties as assigned.

Assisted department faculty with research, teaching courses, writing, and other duties as assigned. Edited L. J. Matthews and G. M. Crow's textbook Being and Becoming a Principal in preparation for publication. Developed faculty departmental websites. Taught five sections of the Foundations of Education course for undergraduate secondary education students.

* Taught and prepared native Spanish-speaking English Language Learner (ELL) students in grades 1-5. * Developed curriculum, lesson plans, bilingual immersion activities, and assessments for students transitioning from Spanish to English. Participated in and organized professional learning communities. * Served as United Teachers of Los Angeles (UTLA) chapter co-chair and chair.