Michaela Ratcliff M.Ed. Email & Phone Number

Stuttgart, Bw, De

Stuttgart, Bw, De

Worldwide, When I Have The Chance

Freelance Photography

Germany

In this role, I led daily operations, optimizing efficiency, ensuring compliance, and fostering teamwork. I managed staff, conducted assessments, and coordinated training. I implemented cost-effective inventory management, expanded the patient base through marketing, and improved administrative processes. Additionally, I coordinated and managed projects, overseeing timelines, resource allocation, and team guidance, ensuring efficient task execution, and effective communication. I boosted revenue through comprehensive process optimization across organizational culture, technology, marketing, and communication. I (and the team) also elevated the American office to a regional leader in Stuttgart, Germany and we garnered the Dentist of the Year award for four consecutive years during my tenure.

Stuttgart Area, Germany

In this role as a Manager and Special Project Coordinator from 2013 to 2015, I oversaw and directed a multicultural retail workspace with over 50 employees and volunteers. This facilitated the generation of $400,000 annually, which was reinvested into the local community through scholarships and welfare grants. I coordinated team activities, optimized operational processes, enhanced community engagement, and implemented creative project management strategies to achieve organizational objectives.I doubled charitable contributions, together with an extraordinary team, through streamlined processes, creative project management, and enhanced team recruitment and retention strategies. I also led the rebranding strategy and project execution, and established a work-study program for disabled community members to hone their occupational skills. During this time, I enhanced communication effectiveness and formulated fresh objectives, achieving efficient and positive outcomes. Additionally, I oversaw a $150,000 budget and supervised 30+ multicultural volunteers within an underserved expat community.

Seoul, South Korea

In this role, I led and organized welfare initiatives, fostering collaboration with stakeholders to devise impactful programs benefiting underserved populations across the South Korean peninsula. I directed multifaceted welfare initiatives, effectively liaised with diverse stakeholders, advocated for vulnerable communities, facilitated public awareness, managed substantial budgets, and coordinated fundraising events.I orchestrated a multicultural team spanning 14 different countries and continents, driving enhanced efficiency, communication, and collaboration. Additionally, I elevated membership and volunteer participation via a comprehensive brand identity revamp and innovative marketing tactics.During my tenure, I supervised a $500,000 yearly budget alongside a team of over 40 international volunteers. Furthermore, I spearheaded briefings for 22+ international embassies on welfare initiatives and fund allocation across South Korea, fostering charitable impact.

Holnstein

In this role as Director of Program Management , I enhanced the quality of life and promoted inclusion through strategic planning, program development, and resource allocation. I employed robust leadership, advocacy, and collaboration to achieve favorable community outcomes and cultivate inclusivity. I was dedicated to empowering individuals with disabilities, advocating for their independence, and securing their well-being via innovative, person-centered approaches.I supervised a team of 60+ employees and served 150 clients within a specialized residential facility catering to individuals with moderate to severe disabilities. Furthermore, I enhanced the implementation of coaching and training methods, encompassing offline and online media, including Microsoft Office, TEACCH, Augmentative Communication, and Teamwork.During my tenure, I achieved a 30% reduction in sick days through strategic team-building initiatives. I fostered a healthier work environment, promoted work-life balance, offered individualized mental health support, implemented measures to elevate genuine happiness, and consistently recognized and celebrated team and individual achievements.

Facilitation, organization, and documentation of occupational transitioning and occupational training for people with disabilities (mild - moderate disabilities, moderate - severe disabilities, autistic spectrum disorder, emotional disabilities, and psychological disorders). Cooperation with other departments, specialists, hospitals, special education schools, and other specialized organizations. Planning, organizing and execution of special projects and events. Creation of PR materials for entire organization). Teaching computer classes (Microsoft office) for staff and clients.

Germany

Nürnberg

Coordination, facilitation, organization, and implementation of (a) social work with inner city children and youth in the context of a children and youth center, (b) social work on the street with inner city children and youth, (c) social work with minorities, refugees, and migrants, and (d) social work with girls and women of multicultural background.Communication and cooperation within the children and youth department, as well as with other organizations in order to improve synergy. Specialized in communication, creative projects, gender specific projects, projects revolving around integration, computer media education.

M.Ed., Organizational Leadership

Master's Degree in Organizational Leadership

B.A., Psychology And Computer Studies

Activities and Societies: Sigma MU Alpha Sigma Lambda Phi Theta Kappa Phi Kappa Phi Bachelor's Degree in Psychology & Computer Studies

Education record

Social Pedagogy

Bachelor Of Science - Bs, Psychology, Magna Cum Laude

Minor in Computer Studies