Michaela Boyd Email & Phone Number
@saic.com
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Who is Michaela Boyd? Overview
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Michaela Boyd is listed as Manager - Service Management Office US Army Corps of Engineers at SAIC, based in Parker, Colorado, United States. AeroLeads shows a work email signal at saic.com and a matched LinkedIn profile for Michaela Boyd.
Michaela Boyd previously worked as ITSM Applications Services Manager (ServiceNow) at Saic and Deskside Services Manager; Business Solutions Engineer, Senior Principal at SAIC at Saic. Michaela Boyd holds Bachelor Of Arts (Ba), Organizational Leadership from University Of Denver.
Email format at SAIC
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AeroLeads found 2 current-domain work email signals for Michaela Boyd. Compare company email patterns before reaching out.
About Michaela Boyd
• Highly accomplished Service Delivery Manager with broad-ranging IT Outsourcing expertise. • Proven success with managing geographically dispersed IT departments. • Utilized ITIL best practices to achieve aggressive Service Level Agreements (SLAs). • Skilled at discovering process inefficiencies and developing and implementing solutions.
Listed skills include Itil, Integration, Service Delivery, Technical Support, and 15 others.
Michaela Boyd's current company
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Michaela Boyd work experience
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Itsm Applications Services Manager (Servicenow)
Managing a team of professionals supporting and developing ServiceNow for a government agency
Deskside Services Manager; Business Solutions Engineer, Senior Principal At Saic
Managed a geographically dispersed team of 80 technical support technicians spanning 12 regions in the United States utilizing ITIL best practices through our Integrated Solutions Management Centers in Broomfield, CO, and Somerset, KY.Managed several cycles of end-user hardware refresh from a central location in Denver, Colorado. Overall project components included communications, coordination, logistics, configuration, deployment, asset management and staffing. End users were located throughout the United States both at largely populated metro office buildings as well as sparsely populated field offices and remote teleworkers at home.
Business Analyst For Software Development Lifecycle - Servicenow (Govt Contract)
Assisted in identification and analysis of business requirements related to requests for changes to the ServiceNow platform. Responsible for capturing and analyzing requirements, recommending revisions to processes to adopt out-of-the-box functionality where possible or necessary, coordinating with developers to implement programming changes and coordinating user acceptance testing.
Business Analyst For Software Development Lifecycle - Servicenow
Assisted in management of implementation of ServiceNow for Incident, Problem, Change and Asset Management modules. Heavily involved with capturing and annualizing requirements, recommending revisions to processes to adopt out of the box functionality where possible or necessary, coordinating with developers to implement programming changes and coordinating user acceptance testing.
Service Delivery Manager For It Outsourcing (Invitrogen/Life Technologies/Applied Biosystems)
Transitioned and managed geographically dispersed team of technical support technicians spanning sites in the United States utilizing ITIL best practices through our Integrated Solutions Management Center in Oak Ridge, TN. Customer expanded via acquisition on multiple occasions which required growth and transition of new team members to support the larger user base.
Various Assignments Progressing From Tech To Manager Of Deskside Services
Colleagues at SAIC
Other employees you can reach at saic.com. View company contacts →
Rob Oster
Colleague at SaicWashington, District Of Columbia, United States
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Satish Kamath
Colleague at SaicAlpharetta, Georgia, United States
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MS
Md Saddam
Colleague at SaicAhmedabad, Gujarat, India
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Billie Bradshaw
Colleague at SaicMitchell, Indiana, United States
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Tesfaye A.
Colleague at SaicPhiladelphia, Pennsylvania, United States
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JK
James Knight
Colleague at SaicGrovetown, Georgia, United States
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TK
Terry King
Colleague at SaicCharleston, South Carolina Metropolitan Area, United States
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TK
Terry Keller
Colleague at SaicDayton, Ohio, United States
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JW
Jason Whitworth
Colleague at SaicLouisville, Kentucky, United States
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MS
Micah Simmons
Colleague at SaicWashington, District Of Columbia, United States
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Michaela Boyd education
Bachelor Of Arts (Ba), Organizational Leadership
Education record
Frequently asked questions about Michaela Boyd
Quick answers generated from the profile data available on this page.
What company does Michaela Boyd work for?
Michaela Boyd works for SAIC.
What is Michaela Boyd's role at SAIC?
Michaela Boyd is listed as Manager - Service Management Office US Army Corps of Engineers at SAIC.
What is Michaela Boyd's email address?
AeroLeads has found 2 work email signals at @saic.com for Michaela Boyd at SAIC.
Where is Michaela Boyd based?
Michaela Boyd is based in Parker, Colorado, United States while working with SAIC.
What companies has Michaela Boyd worked for?
Michaela Boyd has worked for Saic.
Who are Michaela Boyd's colleagues at SAIC?
Michaela Boyd's colleagues at SAIC include Rob Oster, Satish Kamath, Md Saddam, Billie Bradshaw, and Tesfaye A..
How can I contact Michaela Boyd?
You can use AeroLeads to view verified contact signals for Michaela Boyd at SAIC, including work email, phone, and LinkedIn data when available.
What schools did Michaela Boyd attend?
Michaela Boyd holds Bachelor Of Arts (Ba), Organizational Leadership from University Of Denver.
What skills is Michaela Boyd known for?
Michaela Boyd is listed with skills including Itil, Integration, Service Delivery, Technical Support, Outsourcing, Vendor Management, Program Management, and System Deployment.
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